Tirsah, Fadhila, and Kartika Sari Lubis. 2023. “Analysis of Service Quality on Customer Satisfaction in the Micro KUR Loan Program at Pegadaian UPC Delitua Office”. Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) 6 (3), 2707-21. https://doi.org/10.31538/iijse.v6i3.3612.