F. Yuliaty, K. Kosasih, F. Rosady, R. Y. Erlambang, and H. Amin, “The Impact of Service Innovation, Total Quality Management, and Technology Adoption on Competitiveness and Its Effects on the Performance of Third-Level Military Health Center Hospitals”, IIJSE, vol. 8, no. 3, pp. 15305-15326, Dec. 2025.