1.
Rany D, Hartono A. Analysis of the Role of Communication Competence, Credibility, and Information Quality Of The “Tanya” Chatbot on Tokopedia Consumers’ Purchase Intention: A Mediating Approach Through User Satisfaction in the Era of Smart E-Commerce. IIJSE [Internet]. 28Sep.2025 [cited 28Jun.2026];8(3):11963-76. Available from: https://e-journal.uac.ac.id/index.php/iijse/article/view/8024