1.
Rinjani L, Sawitri H. Emotional Exhaustion and Job Satisfaction as Sequential Mediators of Customer Incivility Impact on Turnover Intention: Socioeconomic Status as a Moderator. IIJSE [Internet]. 1Dec.2025 [cited 29Oct.2026];8(3):13972-91. Available from: https://e-journal.uac.ac.id/index.php/iijse/article/view/8071