Adoption of Islamic Gold Savings (Cicil Emas) at Bank Syariah Indonesia: A Behavioral Finance Perspective
Abstract
This study aims to analyze how perceptions of value, trust, and religiosity influence the decision to open an Islamic Gold Savings account at the Siliwangi Cirebon Branch of Bank Syariah Indonesia (BSI). The study employed a quantitative approach with an associative design and involved 160 respondents selected through purposive sampling. The research indicates that perceptions of values and trust significantly and positively influence the adoption of Islamic Gold Savings. Validity and reliability tests, classical assumption tests, and multiple linear regression with t- and F-tests were used to analyze the data using SPSS, while religiosity had a negative effect, indicating that highly religious customers tend to prefer the product. In general, economic principles, institutional beliefs, and religious factors influence the decision to adopt the product.
Downloads
References
Abdullah, M., & Hassan, R. (2018). Islamic financial behavior and adoption of gold-based financing. Islamic Economic Studies, 26(2), 145–165.
Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211. https://doi.org/10.1016/0749-5978(91)90020-T
Alalwan, A. A., Dwivedi, Y. K., & Rana, N. P. (2020). Factors influencing adoption of mobile banking by Jordanian bank customers. Journal of Retailing and Consumer Services, 52, 101–109. https://doi.org/10.1016/j.jretconser.2019.101920
Al-Khatib, H., & Ghazali, M. (2022). Trust and transparency in Islamic finance products. International Journal of Islamic Business, 7(2), 55–70. https://doi.org/10.1016/j.mex.2021.101523
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319–340. https://doi.org/10.2307/249008
Gefen, D., & Straub, D. W. (2004). Consumer trust in B2C e-commerce and the importance of social presence. Journal of Management Information Systems, 20(4), 1–30. https://doi.org/10.1080/07421222.2004.11045722
Hamid, S., & Ahmad, N. (2021). Religiosity as a moderator in Islamic financial product adoption. International Journal of Bank Marketing, 39(5), 875–897. https://doi.org/10.1108/IJBM-01-2020-0020
Khan, A., Ali, R., & Yousaf, S. (2023). Determinants of adoption of Islamic financing. Journal of Islamic Finance, 12(1), 34–49. https://doi.org/10.1016/j.mex.2021.101523
Khan, M., & Ahmad, R. (2019). Religiosity and consumer behavior in Islamic finance. Journal of Islamic Marketing, 10(4), 1167–1183. https://doi.org/10.1108/JIMA-02-2018-0032
Koehn, D., & Ueng, J.-J. (2019). Islamic marketing ethics and trust in Islamic banking. Journal of Islamic Marketing, 10(3), 1011–1026. https://doi.org/10.1108/JIMA-03-2018-0050
Lin, H.-F., & Wang, Y.-S. (2012). Investigating the determinants of mobile commerce adoption. Information & Management, 49(2), 68–75. https://doi.org/10.1016/j.im.2011.11.001
Luthfi, M. (2025). Determinants of sharia digital gold investment intention. Journal of Sharia Finance, 8(1), 21–33.
Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An integrative model of organizational trust. Academy of Management Review, 20(3), 709–734. https://doi.org/10.5465/amr.1995.9508080335
McKnight, D. H., Carter, M., Thatcher, J. B., & Clay, P. F. (2017). Trust in a specific technology: An investigation of its components and measures. Journal of Business Ethics, 144(1), 35–52. https://doi.org/10.1007/s10551-015-2772-3
Sari, D. P., & Pratama, R. (2024). Religiosity and investment behavior in Islamic finance. Indonesian Journal of Islamic Economics, 5(1), 77–89.
Sugiyono. (2015). Metode penelitian kuantitatif, kualitatif, dan R&D. Alfabeta.
Venkatesh, V., & Bala, H. (2008). Technology Acceptance Model 3 and a Research Agenda on Interventions. Decision Sciences, 39(2), 273–315. https://doi.org/10.1111/j.1540-5915.2008.00192.x
Copyright (c) 2026 Nazwa Ananta Farliany, Ario Purdianto

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.















