A Systematic Literature Review: Challenges and Opportunities for Micro, Small, and Medium Enterprises (MSMEs) in the Digital Era

  • Jessica Aulia Putri Universitas Negeri Padang, Padang, Indonesia
  • Yulhendri Yulhendri Universitas Negeri Padang, Padang, Indonesia
Keywords: MSMEs, Digitalization, Industry 4.0, Economy

Abstract

This systematic literature review explores the challenges and opportunities faced by micro, small, and medium enterprises (MSMEs) in the digital era. The study aims to identify and analyze the challenges and opportunities faced by micro, small, and medium enterprises (MSMEs) in the digital era. The research method used was a comprehensive search of relevant literature using predetermined search criteria, resulting in 320 articles meeting the criteria. These articles were further screened based on their relevance to the research questions, and ultimately, 58 articles were selected for analysis. The results of the study indicate that the digital era offers significant opportunities for MSMEs, particularly in terms of increased access to markets, resources, and information. However, MSMEs also face various challenges, including a lack of digital literacy, limited resources, and intense competition. This study highlights the need for MSMEs to embrace digital technology and develop strategies to address these challenges. Overall, this systematic literature review provides valuable insights into the challenges and opportunities for MSMEs in the digital era and emphasizes the importance of adapting to the changing business landscape. The findings of this study have practical implications for policymakers, MSMEs, and other stakeholders interested in MSME development in the digital era.

 

Downloads

Download data is not yet available.

References

Ali, A., Aziz, J., & Ashraf, S. (2021). Digital Transformation of SMEs: Challenges and Opportunities. Journal of Business Research, 135, 473-481.

Aripin, A., & Sarumpaet, S. (2020). SMEs Readiness towards Industry 4.0: Opportunities and Challenges in Developing Countries. Journal of Open Innovation: Technology, Market, and Complexity, 6(1), 1-22.

Brynjolfsson, E., & McAfee, A. (2014). The second machine age: Work, progress, and prosperity in a time of brilliant technologies. WW Norton & Company.

Brynjolfsson, E., McAfee, A., & Spence, M. (2014). New world order: labor, capital, and ideas in the power law economy. Foreign Affairs, 93(4), 44-53.

Castells, M. (1996). The information age: Economy, society and culture (3 volumes). Blackwell, Oxford, 1997, 1998.

Dąbrowska, J., Almpanopoulou, A., Brem, A., Chesbrough, H., Cucino, V., Di Minin, A., ... & Ritala, P. (2022). Digital transformation, for better or worse: a critical multi‐level research agenda. R&D Management, 52(5), 930-954.

Darmawan, A. (2020). Digitalisasi dan Peluang Usaha Mikro, Kecil, dan Menengah (UMKM) di Indonesia. Jurnal Ekonomi Pembangunan, 18(2), 91-102.

De Wit, H. A., Valinia, S., Weyhenmeyer, G. A., Futter, M. N., Kortelainen, P., Austnes, K., ... & Vuorenmaa, J. (2016). Current browning of surface waters will be further promoted by wetter climate. Environmental Science & Technology Letters, 3(12), 430-435.

Estensoro, M., Larrea, M., Müller, J. M., & Sisti, E. (2022). A resource-based view on SMEs regarding the transition to more sophisticated stages of Industry 4.0. European Management Journal, 40(5), 778-792.

Gastaldi, L., Radaelli, G., Lettieri, E., Luzzini, D., & Corso, M. (2019). Professionals' use of ICT in hospitals: the interplay between institutional and rational factors. International Journal of Technology Management, 80(1-2), 85-106.

Gereffi, G. (2005). The global economy: organization, governance, and development. The handbook of economic sociology, 2, 160-182.

H. Davenport, T. (2014). How strategists use “big data” to support internal business decisions, discovery and production. Strategy & leadership, 42(4), 45-50.

Harianto, R. A., & Sari, P. N. (2021). Strategic digitalization of UMKM business as an alternative to survive the COVID-19 pandemic. Linguistics and Culture Review, 5(S1), 617-623.

Hooi, L. W., Wong, S. Y., & Tan, K. S. (2020). Digitalization and SMEs: A Literature Review. Journal of Open Innovation: Technology, Market, and Complexity, 6(4), 1-19.

Idah, Y. M., & Pinilih, M. (2020, June). Strategi pengembangan digitalisasi UMKM. In Prosiding Seminar Nasional LPPM Unsoed (Vol. 9, No. 1).

Isbahi, M. B., Zuana, M. M. M. ., & Mariana, E. R. . (2022). The Technology Strategy in Website Communication Media in Improving Business Activities. Majapahit Journal of Islamic Finance and Management, 1(2), 126–138. https://doi.org/10.31538/mjifm.v1i2.17

Jacqueline, O., & Verdin, R. (2021). Comparing the digital transformation of welfare delivery in Europe.

Johnson, D. (2020). Small and Medium Enterprises in the Digital Age. European Business Review, 32(6), 811-827.

Kassim, F. M., & Khalid, F. S. (2020). The Challenges and Opportunities of Digitalization for SMEs in Malaysia. International Journal of Advanced Computer Science and Applications, 11(4), 228-234.

Kaur, J., & Soin, P. (2021). Digitalization and SME performance: A literature review. Journal of Small Business Management, 59(2), 231-252. doi: 10.1080/00472778.2020.1745536

Khan, N., Bhatt, A. A., Amu, A., & UP, I. (2014). Role of women in micro, small and medium enterprises (MSME). International Journal, 1(1).

Kitchenham, B. A. (2012, September). Systematic review in software engineering: where we are and where we should be going. In Proceedings of the 2nd international workshop on Evidential assessment of software technologies (pp. 1-2).

Korauš, A., Gombár, M., Vagaská, A., Bačík, R., Korba, P., & Černák, F. (2021). Bitcoin price as one of basic cryptocurrencies in relation to the basic stock market's indicators. Entrepreneurship and Sustainability Issues, 9(2), 552.

Kristiadi, J. (2019). Strategi Pengembangan UMKM di Era Digital. Jurnal Ekonomi dan Kebijakan Publik, 10(2), 193-210.

Kurniawan, H., & Natsir, A. S. (2019). Peluang dan Tantangan UMKM dalam Era Industri 4.0. Jurnal Manajemen Bisnis dan Inovasi, 6(2), 194-204.

Kusumo, E., & Nuraini, N. (2020). Peluang dan Tantangan Digitalisasi UMKM di Era Revolusi Industri 4.0. Jurnal Ilmu Manajemen dan Bisnis, 7(2), 152-165.

Liao, Y., Li, Y., & Huang, H. (2021). How digitalization affects customer experience and customer loyalty: Evidence from Chinese SMEs. Journal of Business Research, 126, 60-70. doi: 10.1016/j.jbusres.2020.12.013

Madichie, N. O., & Ibietan, J. (2019). Digital Entrepreneurship and the Challenges of Micro, Small, and Medium-Sized Enterprises in Nigeria. Journal of Small Business and Enterprise Development, 26(6), 820-839.

Mihalčová, B., Korauš, A., Prokopenko, O., Hvastová, J., Freňáková, M., Gallo, P., & Balogová, B. (2021). Effective management tools for solving the problem of poverty in relation to food waste in context of integrated management of energy. Energies, 14(14), 4245.

Moher D, Liberati A, Tetzlaff J, Altman DG, The PRISMA Group (2009). Preferred Reporting Items for Systematic Reviews and Meta-Analyses: The PRISMA Statement. PLoS Med 6(7): e1000097. doi:10.1371/journal.pmed1000097.

Page MJ, McKenzie JE, Bossuyt PM, et al. The PRISMA 2020 statement: an updated guideline for reporting systematic reviews. BMJ. 2021;372:n71. doi:10.1136/bmj.n71

Peter, M. K., Kraft, C., & Lindeque, J. (2020). Strategic action fields of digital transformation: An exploration of the strategic action fields of Swiss SMEs and large enterprises. Journal of Strategy and Management, 13(1), 160-180.

Porter, M. E., & Heppelmann, J. E. (2014). How smart, connected products are transforming competition. Harvard business review, 92(11), 64-88.

Putra, A. A., & Ria, N. (2019). Tantangan dan Peluang UMKM di Era Digitalisasi. Jurnal Ekonomi dan Bisnis, 4(2), 132-144.

Radovic-Markovic, M., & Stanisic, N. (2021). The Impact of Digitalization on the Competitiveness of SMEs: Opportunities and Challenges. Economic Annals, 66(228), 99-126.

Raguseo, E., Gastaldi, L., & Neirotti, P. (2016, December). Smart work: Supporting employees’ flexibility through ICT, HR practices and office layout. In Evidence-based HRM: a global forum for empirical scholarship. Emerald Group Publishing Limited.

Safitri, R. (2019). Dampak Era Digital pada Peningkatan Produktivitas UMKM. Jurnal Manajemen dan Bisnis, 16(2), 186-200.

Schäfer, B., Gasparon, M., & Storm, P. (2020). European Raw Materials Alliance—A new initiative to increase raw material resilience for a greener Europe. Mineral Economics, 33(3), 415-416.

Sebastian, I., Ross, J., Beath, C., Mocker, M., Moloney, K., & Fonstad, N. (2017). How big old companies navigate digital transformation. MIS quarterly executive, 16(3), 197-213.

Setiawan, A., & Apriani, R. (2021). Peran Dukungan Pemerintah dan Lembaga Keuangan dalam Pengembangan Usaha Mikro, Kecil, dan Menengah (UMKM) di Era Digital. Jurnal Riset Akuntansi dan Keuangan, 9(1), 60-68.

Straková, J., Korauš, A., Váchal, J., Pollák, F., Černák, F., Talíř, M., & Kollmann, J. (2021). Sustainable Development Economics of Enterprises in the Services Sector Based on Effective Management of Value Streams. Sustainability, 13(16), 8978.

Susanto, D. (2021). Strategi Pengembangan UMKM di Era Digitalisasi. Jurnal Manajemen Bisnis dan Kewirausahaan, 8(1), 1-10.

Tan, C. T., Lai, L. M., & Chua, B. L. (2021). Exploring the Challenges and Opportunities of Digitalization among SMEs in Malaysia. Journal of Asian Finance, Economics and Business, 8(6), 765-775.

Tapscott, D., & Williams, A. D. (2010). Innovating the 21st-century university: It’s time. Educause review, 45(1), 16-29.

Teece, D. J. (2010). Business models, business strategy and innovation. Long range planning, 43(2-3), 172-194.

Venkatraman, N. (1994). IT-enabled business transformation: from automation to business scope redefinition. Sloan management review, 35, 73-73.

Vidmar, D., Marolt, M., & Pucihar, A. (2021). Information technology for business sustainability: a literature review with automated content analysis. sustainability, 13(3), 1192.

West, S., Mueller-Csernetzky, P., Kuenzli, M., Huonder, M., & Granata, T. (2018). Ecosystems innovation for smart connected services. In 25th International EurOMA Conference.

Westerman, G., Calméjane, C., Bonnet, D., Ferraris, P., & McAfee, A. (2011). Digital Transformation: A roadmap for billion-dollar organizations. MIT Center for digital business and capgemini consulting, 1, 1-68.

Published
2026-08-07
How to Cite
Putri, J. A., & Yulhendri, Y. (2026). A Systematic Literature Review: Challenges and Opportunities for Micro, Small, and Medium Enterprises (MSMEs) in the Digital Era. Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE), 9(2), 17403-17415. https://doi.org/10.31538/iijse.v9i2.10439