The Effect of Work Overload and Work-Family Conflict on Job Embeddedness with Emotional Exhaustion as A Mediating Variable and Coworker Support as A Moderation Variable

  • Husaini Bachtiar Universitas Airlangga, Surabaya Indonesia
  • Praptini Yulianti Universitas Airlangga, Surabaya, Indonesia
Keywords: Work Overload, Work-Family Conflict, Emotional Exhaustion, Co-worker Support, Job Embeddedness

Abstract

Nurses play a crucial role in the internal operations of the hospital, offering patients care, attention, assistance, and support. One of the most crucial things for hospitals to pay attention to is working hours since, if neglected, it will lead to nurses feeling under pressure at work, making it difficult for them to spend time with their families. If the two issues are properly handled, the employment attachment of nurses may also decline. This type of research method uses the quantitative explanation research method as a causal approach to the influence of work overload and work-family conflict on job embeddedness, with emotional exhaustion as a mediating variable and coworker support as a moderation variable in nurses at Islam PKU Muhammadiyah Hospital Tegal Regency. 96 inpatient nurses who responded to a questionnaire made up the study sample. SEM was used as the approach for data analysis in this investigation. According to the findings of this study, work stress and work-family conflict considerably impact emotional exhaustion. Furthermore, work overload, work-family conflict, and emotional exhaustion have no significant effect on job embeddedness. Additionally, the association between work overload and work-family conflict and job embeddedness is unaffected by emotional exhaustion as a mediator and co-worker support as a moderation variable.

Downloads

Download data is not yet available.

References

Abd Razak, A. Z. A., Yeop Yunus, N. K. Y. Y., Samsudin, N., Ab Wahid, H., & Wahid, Z. W. (2019). Social Support Moderating Effect Between Work-Family Conflict and Health and Stress of Working Students in UPSI. International Business Education Journal. https://doi.org/10.37134/ibej.vol12.3.2019

Alyamy, K. F., & Sau Cheong, L. (2020). Role Ambiguity, Conflict and Overload as Predictors of Emotional Exhaustion: the Mediation Effect of Teaching Satisfaction and Affective Commitment. International Journal of Education, Psychology and Counseling, 5(36), 37–55. https://doi.org/10.35631/ijepc.536004

Ángeles López Cabarcos, M., López-Carballeira, A., & Ferro-Soto, C. (2021). How to Moderate Emotional Exhaustion among Public Healthcare Professionals? European Research on Management and Business Economics, 27(2). https://doi.org/10.1016/j.iedeen.2020.100140

Bakker, A. B., & Demerouti, E. (2017). Job Demands-Resources Theory: Taking Stock and Looking Forward. Journal of Occupational Health Psychology. https://doi.org/10.1037/ocp0000056

Chernyak-Hai, L., Fein, E. C., Skinner, N., Knox, A. J., & Brown, J. (2021). Unpaid Professional Work at Home and Work-Life Interference among Employees with Care Responsibilities. Journal of Psychology: Interdisciplinary and Applied. https://doi.org/10.1080/00223980.2021.1884825

Darekar, D, S., & Darekar, D. J. (2019). Burnout in Employees Working In Marketing Department and Operations Department of “A” Company. Research Journey, 16.

De Clercq, D., Azeem, M. U., Haq, I. U., & Bouckenooghe, D. (2020). The Stress-Reducing Effect of Coworker Support on Turnover Intentions: Moderation by Political Ineptness and Despotic Leadership. Journal of Business Research, 111(March 2018), 12–24. https://doi.org/10.1016/j.jbusres.2020.01.064

Fasbender, U., Van der Heijden, B. I. J. M., & Grimshaw, S. (2019). Job Satisfaction, Job Stress and Nurses’ Turnover Intentions: The Moderating Roles of on-The-Job and Off-The-Job Embeddedness. Journal of Advanced Nursing. https://doi.org/10.1111/jan.13842

Ferreira, A. I. (2017). Leader and Peer Ethical Behavior Influences on Job Embeddedness. Journal of Leadership and Organizational Studies, 24(3), 345–356. https://doi.org/10.1177/1548051817702095

Haddock, S. A., Weiler, L. M., Trump, L. J., & Henry, K. L. (2017). The Efficacy of Internal Family Systems Therapy in the Treatment of Depression Among Female College Students: A Pilot Study. Journal of Marital and Family Therapy. https://doi.org/10.1111/jmft.12184

Herwanti, Titiek; Irwan, M. N. F. (2017). Disclosure Level’s Effect of Islamic Social Reporting on Company’s Profitability and Zakat. Management and Administrative Sciences Review, 6(2), 85–98.

Hobfoll, S. E., Halbesleben, J., Neveu, J. P., & Westman, M. (2018). Conservation of Resources in the Organizational Context: The Reality of Resources and Their Consequences. In Annual Review of Organizational Psychology and Organizational Behavior. https://doi.org/10.1146/annurev-orgpsych-032117-104640

Isip, F. B. T. (2021). Encouraging the Use of Slovin’s Formula in Computing Sample Sizes. Position Paper -ISIP.

Khan, J., Saeed, I., Ali, A., & Gul Nisar, H. (2021). The Mediating Role of Emotional Exhaustion in the Relationship between Abusive Supervision and Employee Cyberloafing Behaviour Author(s). Journal of Management and Research (JMR), 8(1), 160–178.

Khorakian, A., Nosrati, S., & Eslami, G. (2018). Conflict at Work, Job Embeddedness, and Their Effects on Intention to Quit Among Women Employed in Travel Agencies: Evidence from A Religious City in A Developing Country. International Journal of Tourism Research, 20(2), 215–224. https://doi.org/10.1002/jtr.2174

Kimura, T., Bande, B., & Fernández-Ferrín, P. (2018). Work Overload and Intimidation: The Moderating Role of Resilience. European Management Journal. https://doi.org/10.1016/j.emj.2018.03.002

Kosanke, R. M. (2019). Antecedents and Consequences of Emotional labor : A review Tayyaba. Bulletin of Business and Economics, 6, 157–165.

Kossek, E. E., & Lee, K.-H. (2017). Work-Family Conflict and Work-Life Conflict. In Oxford Research Encyclopedia of Business and Management. https://doi.org/10.1093/acrefore/9780190224851.013.52

Kumar, S., & Shazania, S. (2021). The Effect of Emotional Exhaustion Towards Job Performance. Malaysian Journal of Consumer and Family Economics.

Law, K. M. Y., & Breznik, K. (2017). Impacts of Innovativeness and Attitude on Entrepreneurial Intention: Among Engineering and Non-Engineering Students. International Journal of Technology and Design Education. https://doi.org/10.1007/s10798-016-9373-0

Lee, M., Lee, K. J., Lee, S. M., & Cho, S. (2020). From Emotional Exhaustion to Cynicism in Academic Burnout Among Korean High School Students: Focusing on The Mediation Effects of Hatred of Academic Work. Stress and Health. https://doi.org/10.1002/smi.2936

Liu, C., & Yu, K. (2019). Career Adaptability and Citizenship Outcomes: A Moderated Mediation Model. Career Development International, 24(7), 658–671. https://doi.org/10.1108/CDI-12-2018-0312

Mcmullan, A. (2017). Understanding the Importance of Work-Family Supportive Coworkers in Navigating the Work-Family Interface. Université d’Ottawa/University of Ottawa).

Miftahul Maulidy, M., & Ratnawati, I. (2023). The Effect of Work Safety Climate and Work Safety Knowledge on Work Safety Behavior with Work Safety Motivation as an Intervening Variable. Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE), 6(1), 413-425. https://doi.org/10.31538/iijse.v6i1.2604

Naru, A. S., & Rehman, A. (2020). Impact of Job Insecurity and Work Overload on Employee Performance With the Mediating Role of Employee Stress: A Case of Pakistan’s Fast-food Industry. International Journal of Human Resource Studies. https://doi.org/10.5296/ijhrs.v10i1.15741

Purwanto, A., Bernarto, I., Asbari, M., Wijayanti, L. M., Choi, &, & Hyun, C. (2020). The Impacts of Leadership and Culture on Work Performance in Service Company and Innovative Work Behavior As Mediating Effects. Journal of Reseacrh in Business, Economics, and Education.

Putriwulandari, F. D., Sudjadi, A., & Indrayanto, A. (2018). The Effects of Work-Leisure Conflict, Work Overload and Work-Family Conflict on Job Embeddedness: Moderating Role of Perceived Supervisor Support. Journal Of Research In Management. https://doi.org/10.32424/jorim.v1i3.45

Qaiser, Saadia, & Ghulam, A. (2022). Psychological Contract Breach and Happiness at Work in Healthcare sector: Double Mediation of Colleague Support and Deviant Workplace Behaviour. Pakistan Journal of Commerce and Social Sciences, 16(1), 50–69.

Rasyid, Y. (2019). Pengaruh Kompetensi Sumber Daya Manusia, dan Penerapan Standar Akuntansi Pemerintahan Terhadap Kualitas Laporan Keuangan Pemerintah pada Satuan Kerja Pemerintah Pusat di Wilayah Jawa Barat. Jurnal Good Governance. https://doi.org/10.32834/gg.v15i1.97

Safrizal, H. B. A., Eliyana, A., & Febriyanti, K. L. (2020). The Effect of Double Role Conflict (Work Family Conflict) on Female Worker’s Performance with Work Stress as The Intervening Variable. Systematic Reviews in Pharmacy. https://doi.org/10.31838/srp.2020.10.65

Self, T. T., Gordon, S., & Ghosh, A. (2022). Increasing Management Retention: The Mediating Role of Organizational Embeddedness on Coworker Support and Turnover Intention. International Journal of Hospitality and Tourism Administration. https://doi.org/10.1080/15256480.2019.1708224

Sellar, T., & Arulrajah, A. A. (2018). The Role of Social Support on Job Burnout in the Apparel Firm. International Business Research. https://doi.org/10.5539/ibr.v12n1p110

Shin, Y., Hur, W. M., & Choi, W. H. (2020). Coworker Support as a Double-Edged Sword: A Moderated Mediation Model of Job Crafting, Work Engagement, and Job Performance. International Journal of Human Resource Management, 31(11), 1417–1438. https://doi.org/10.1080/09585192.2017.1407352

Szilvassy, P., & Širok, K. (2022). Importance of Work Engagement in Primary Healthcare. BMC Health Services Research. https://doi.org/10.1186/s12913-022-08402-7

Treuren, G. J. M. (2019). Employee Embeddedness as a Moderator of The Relationship Between Work and Family Conflict and Leaving Intention. International Journal of Human Resource Management. https://doi.org/10.1080/09585192.2017.1326394

Trzebiatowski, T., & Triana, M. del C. (2020). Family Responsibility Discrimination, Power Distance, and Emotional Exhaustion: When and Why are There Gender Differences in Work–Life Conflict? Journal of Business Ethics. https://doi.org/10.1007/s10551-018-4000-5

Wang, I. A., Tsai, H. Y., Lee, M. H., & Ko, R. C. (2019). The Effect of Work–Family Conflict on Emotional Exhaustion and Job Performance Among Service Workers: The Cross-Level Moderating Effects of Organizational Reward and Caring. International Journal of Human Resource Management, 0(0), 1–22. https://doi.org/10.1080/09585192.2019.1651373

Watson, J. M. (2018). Job Embeddedness May Hold the Key to the Retention of Novice Talent in Schools. Educational Leadership Administration: Teaching and Program Development March, 29(1), 1.

WHO. (2020). WHO Coronavirus Disease. In WHO.int.

Yam, L., Raybould, M., & Gordon, R. (2018). Employment Stability and Retention in the Hospitality Industry: Exploring The Role of Job Embeddedness. Journal of Human Resources in Hospitality and Tourism, 17(4), 445–464. https://doi.org/10.1080/15332845.2018.1449560

Published
2023-05-09
How to Cite
Bachtiar, H., & Yulianti, P. (2023). The Effect of Work Overload and Work-Family Conflict on Job Embeddedness with Emotional Exhaustion as A Mediating Variable and Coworker Support as A Moderation Variable. Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE), 6(2), 446-470. https://doi.org/10.31538/iijse.v6i2.2825