The Role of Immersion as a Mediator Between Visibility, Metavoicing, and Guidance Shopping on Purchase Intention
Abstract
The study aims to test the immersion variable as a mediator between visibility, metavoicing, and guidance shopping against purchase intention on Shopee's live-streaming shopping features. This type of research is quantitative with design correlation path analysis. A total of 114 respondents were millennials aged 17–20. Research results show that the immersion variable is a significant mediator variable between metavoicing and guidance shopping towards purchase intention. There is a significant direct influence between the visibility guidance shopping variable and the immersion on the purchase intention. However, the results of the analysis also show that the metavoicing variable does not have a direct effect on the purchasing intention, while visibility does not directly affect immersion. Therefore, the immersion variable is not the mediator variable between visibility and purchase intention. Based on that, purchase intention will increase significantly if there is an increase in metavoicing and guidance shopping. Metavoicing and guidance shopping increased the purchase intention with increased immersion. However, the buy intention will increase significantly without the increase in immersion, and the purchase intent will only rise significantly when the metavoicing variable is bridged by immersions.
Downloads
References
Ain, K. (2022). Designing A User Interface For Live-Streaming Shopping Feature Based On Integration Of Customer Journey Map And Electronic Service Quality (E-Servqual) In Yogyakarta [Universitas Islam Indonesia]. https://dspace.uii.ac.id/handle/123456789/41484
Ashraf, M., Ahmad, J., Chani, M. I., Orangzaib, Khan, M. I., Yasin, M. A., Sajjad, M., & Abbas, M. W. (2022). Determinants of Livestream Shopping Reuse Intention in Social Commerce: Role of Trusting Belief and IT Affordance. Journal of Hunan University Natural Sciences, 49(4), 1–11. https://doi.org/10.55463/issn.1674-2974.49.4.1
Ayu, D. ’, Citra, W., Priharsari, D., & Purnomo, W. (2022). Pengaruh Online Streamer Personality, Visibility dan Efek Moderasi Usia Responden terhadap Trust to Streamer pada Live Shopping. 6(11), 5234–5239. http://j-ptiik.ub.ac.id
Azhari, C. T., & Hasanah, Y. N. (2023). The Influence of Information Technology Affordance on Purchase Intention: Case of TikTok Livestreaming Shopping. Economics and Digital Business Review, 4(2), 216–223. https://ojs.stieamkop.ac.id/index.php/ecotal/article/view/652
Cai, J., & Wohn, D. Y. (2019). Live streaming commerce: Uses and gratifications approach to understanding Consumers’ motivations. Proceedings of the Annual Hawaii International Conference on System Sciences, 2019-Janua(February), 2548–2557. https://doi.org/10.24251/hicss.2019.307
Chang, S. E., & Yu, C. (2023). Exploring Gamification for Live-Streaming Shopping - Influence of Reward, Competition, Presence and Immersion on Purchase Intention. IEEE Access, 11(May), 57503–57513. https://doi.org/10.1109/ACCESS.2023.3284033
Chen, Z., Tajuddin, R. B. M., Deng, J., & Ren, B. (2023). The Impact of Advertising Visibility on Consumers’ Online Impulse Buying Behavior. Frontiers in Artificial Intelligence and Applications, 370, 108–113. https://doi.org/10.3233/FAIA230174
Darmawansyah, R., Sukmo Wardhono, W., & Afirianto, T. (2018). Implementasi Sensory Immersion dan Interactive Agent Control Pada Sistem Pemasaran Perumahan Melalui Teknologi Virtual Reality. 2(11), 5245–5251. http://j-ptiik.ub.ac.id
Dewi, S. I., Lasari, Y., & Primasti, D. (2022). Praktik Siniar dan Gerakan Literasi Perempuan. Biokultur, 11(2), 139–149. https://doi.org/10.20473/bk.v11i2.41737
Dong, X., & Wang, T. (2018). Social tie formation in Chinese online social commerce: The role of IT affordances. International Journal of Information Management, 42(June), 49–64. https://doi.org/10.1016/j.ijinfomgt.2018.06.002
Dong, X., Wang, T., & Benbasat, I. (2016). IT Affordances in Online Social Commerce: Conceptualization Validation and Scale Development. AMCIS 2016: Surfing the IT Innovation Wave - 22nd Americas Conference on Information Systems, Kane 2015, 1–10.
Flyverbom, M., Leonardi, P. M., Stohl, C., & Stohl, M. (2016). The management of visibilities in the digital age. International Journal of Communication, 10(1), 98–109.
Hidayat, M. S, Supriyanto, S., & Mazidah, N. (2023). Ethnomethodology Approach in Investment Decision Making in Islamic Capital Market: An Interaction and Social Practice of Market Participants. Majapahit Journal of Islamic Finance and Management, 3(2), 127-147. https://doi.org/10.31538/mjifm.v3i2.42
Hudha, I. A. (2021). Keterjangkauan Teknologi Informasi Dalam Live Streaming Shopping Untuk Menciptakan Minat Pembelian Pada E-Commerce Shopee. 1–22.
Isbahi, Muhammad Baiqun. (2023). Factors Influencing Purchase Behavior: Consumer Interest, Price, and Product Quality (Literature Review HRM). Danadyaksa: Post Modern Economy Journal, 1(1), 18–36. Retrieved from https://e-journal.bustanul-ulum.id/index.php/danadyaksa/article/view/6
Jannah, A. H., & Takarini, N. (2023). The Effect of Tiktok Live Streaming on Consumer Purchase Intention and Gift Giving Intention on Slinkywhite Collagen Drink Products. 06(12), 6124–6132. https://doi.org/10.47191/jefms/v6-i12-40
Jayathilaka, U. R., & Park, G.-C. (2022). Impact of Augmented Reality on Purchase Intention of Foreign Products Online. Reviews of Contemporary Business Analytics, 5(1), 16–27. https://researchberg.com/index.php/rcba/article/view/82
Khoiri Abdi, M., & Febriyanti, N. (2020). Penyusunan Strategi Pemasaran Islam dalam Berwirausaha di Sektor Ekonomi Kreatif Pada Masa Pandemi Covid-19. El-Qist : Journal of Islamic Economics and Business (JIEB), 10(2), 160–178. https://doi.org/10.15642/elqist.2020.10.2.160-178
Lu, Y., He, Y., & Ke, Y. (2023). The influence of e-commerce live streaming affordance on consumer’s gift-giving and purchase intention. Data Science and Management, 6(1), 13–20. https://doi.org/10.1016/j.dsm.2022.10.002
Maghfiroh, N., & Palupi, G. S. (2023). Analisis Pengaruh Variabel Keterjangkauan Teknologi Informasi dalam Live Streaming Shopping Tiktok pada Minat Pembelian. Journal of Emerging Information Systems and Business Intelligence, 4(4), 26–36.
Maharani, S., & Dirgantara, I. M. B. (2023). Faktor-Faktor yang Mempengaruhi Immersion Saat Live Streaming Syaria Shopping Serta Pengaruhnya Kepada Minat Pembelian (Studi Pada Social Commerce Tik Tok Indonesia). Jurnal Ilmiah Ekonomi Islam, 9(2), 2942–2955. http://dx.doi.org/10.29040/jiei.v9i2.9854
Mansour, A. (2021). Affordances supporting mothers’ engagement in information-related activities through Facebook groups. Journal of Librarianship and Information Science, 53(2), 211–224. https://doi.org/10.1177/0961000620938106
Nadlifatin, R., Persada, S. F., Clarinda, M., Handiwibowo, G. A., Laksitowati, R. R., Prasetyo, Y. T., Agung, A., & Perwira, N. (2022). Social media-based online entrepreneurship approach on millennials: A measurement of job pursuit intention on multi-level marketing. Procedia Computer Science, 197, 110–117. https://doi.org/10.1016/j.procs.2021.12.124
Permatasari, D. B. A., & Roosinda, F. W. (2020). Model Komunikasi Persuasi Dalam Saluran Youtube Kisah Tanah Jawa (Ktj). Jurnal Kajian Media, 4(2), 104–119. https://doi.org/10.25139/jkm.v4i2.2921
Picaully, M. R. (2018). Pengaruh Kepercayaan Pelanggan Terhadap Niat Pembelian Gadget Di Shopee Indonesia. Jurnal Manajemen Maranatha, 18(1), 31–40. https://doi.org/10.28932/jmm.v18i1.1094
Prawiro, J. (2023). Impact of Visual Appeal and Portability Towards Online Purchase Intention of Online Mobile Game Content in Indonesia. Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE), 6(2), 471-485. https://doi.org/10.31538/iijse.v6i2.3159
Puspawati, N. N. N., & Febrianta, M. Y. (2023). Analisis Pengaruh Keterjangkauan Teknologi Informasi Dalam Live Shopping Untuk Menciptakan Purchase Intention Pada Live Shopping Tiktok. Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA), 7(2), 640–665. https://doi.org/10.31955/mea.v7i2.3032
Putra, A. M., & Hayadi, I. (2024). The Effect of Live Streaming on Impulse Buying from an Affordance Perspective on Tiktok Platform. 12(1), 761–772.
Rahmawan, D., Mahameruaji, J. N., & Janitra, P. A. (2020). Strategi aktivisme digital di Indonesia: aksesibilitas, visibilitas, popularitas dan ekosistem aktivisme. Jurnal Manajemen Komunikasi, 4(2), 123. https://doi.org/10.24198/jmk.v4i2.26522
Ridanti, I. F., & Sutarso, Y. (2022). Analisis Faktor-Faktor Pendukung S-Commerce Engagement Intention Pada Produk Fashion Di Instagram Shop. Assets : Jurnal Ekonomi, Manajemen dan Akuntansi, 12(2), 211–229. https://doi.org/10.24252/assets.v12i2.32123
Rohmah, W. (2021). Keputusan Pembelian Online Konsumen Shopee Dan Faktor Yang Mempengaruhi. Journal competency of business, 5(1), 282.
Rokhman, F. N. (2021). Proses Pengambilan Keputusan Pembelian Konsumen di Indomaret Mangu. Jurnal Pendidikan Ilmu Sosial, 12(1), 59–75.
Saffanah, L., Handayani, P. W., & Sunarso, F. P. (2023). Actual purchases on Instagram Live Shopping: The influence of live shopping engagement and information technology affordance. Asia Pacific Management Review, 28(2), 204–214. https://doi.org/10.1016/j.apmrv.2022.09.002
Santoso, W. B. (2023). Fitur Live Stream E-commerce Kini Menjadi Tren Baru. SINDOnews.com. https://tekno.sindonews.com/read/1122821/207/fitur-live-stream-e-commerce-kini-menjadi-tren-baru-1686377165
Shah, S. K., Tang, Z., Gavurova, B., Oláh, J., & Acevedo-Duque, Á. (2022). Modeling consumer’s innovativeness and purchase intention relationship regarding 5G technology in China. Frontiers in Environmental Science, 10(September), 1–15. https://doi.org/10.3389/fenvs.2022.1017557
Silalahi, D. ., & Heruwasto, I. (2022). the Effect of It Affordance and Social Commerce Constructs on Intention To Buy: Trust and Flow Experience As Mediators. The 6th International Conference on Family Business and Entrepreneurship, 77–85.
Sun, Y., Shao, X., Li, X., Guo, Y., & Nie, K. (2019). How live streaming influences purchase intentions in social commerce: An IT affordance perspective. Electronic Commerce Research and Applications, 37(December 2018), 100886. https://doi.org/10.1016/j.elerap.2019.100886
Sun, Z., Lv, J., Yu, Y., Wang, K., & Hou, Y. (2023). IT Affordance Motivates Impulse Purchasing Intention in Live Streaming E-commerce: The Mediating Role of Network Interaction. 6(6), 81–91.
Talib, Z. A., Shahnon, N. F., & Noor, N. S. M. (2020). Nilai Iklan Dan Niat Pembelian Di Atas Talian Di YOUTUBE (Advertising values and online purchase intention on Youtube) Zuraidah Abu Talib 1* , Nur Fayyadhah Shahnon 1 , Nurul Shafira Muhd Noor 1 1. 3, 1–11.
Tanvir, A. ., Khandokar, I. ., Muzahidul Islam, A. K. M., Islam, S., & Shatabda, S. (2023). A gradient boosting classifier for purchase intention prediction of online shoppers. Heliyon, 9(4), e15163. https://doi.org/10.1016/j.heliyon.2023.e15163
Tuncer, I. (2021). The relationship between IT affordance, flow experience, trust, and social commerce intention: An exploration using the S-O-R paradigm. Technology in Society, 65(March), 101567. https://doi.org/10.1016/j.techsoc.2021.101567
Utami, N. B. (2020). Keputusan Pembelian Oleh Konsumen Pada Online Shop (Studi Remaja Di Desa Sajen Kecamatan Trucuk Kabupaten Klaten).
Wang, C., Liu, T., Zhu, Y., Wang, H., Wang, X., & Zhao, S. (2023). The influence of consumer perception on purchase intention: Evidence from cross-border E-commerce platforms. Heliyon, 9(11), e21617. https://doi.org/10.1016/j.heliyon.2023.e21617
Xie, F., & Luo, J. (2021). Research on the influence of live streaming commerce affordances on consumers’ impulse purchase intention based on SPSS25.0 and Amos23.0. Proceedings - 2nd International Conference on E-Commerce and Internet Technology, ECIT 2021, 95–98. https://doi.org/10.1109/ECIT52743.2021.00028
Zakiah, Sari, D. E., Karima, M., & Ahmad, N. L. (2018). The Effect of Price Perception, Shipping Costs and Time Preassure On Purchase Decisions Of Shopee Flash Sale At Universitas Muhammadiyah Surakrta. International Conference on Education Innovation and Social Science (ICEISS), 22–28.
Zhang, L., Chen, M., & Zamil, A. M. A. (2023). Live stream marketing and consumers’ purchase intention: An IT affordance perspective using the S-O-R paradigm. Frontiers in Psychology, 14(February), 1–12. https://doi.org/10.3389/fpsyg.2023.1069050
Copyright (c) 2024 Adelia Kurnia Putri, Muhammad Fahmi Johan Syah

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.















