The Influence of Brand Ambassadors and Brand Image on Decisions Purchases on E-commerce Tokopedia

  • Sheily Novitasari Universitas Pembangunan Nasional "Veteran" Jawa Timur, Surabaya, Indonesia
  • Supriyono Supriyono Universitas Pembangunan Nasional “Veteran” Jawa Timur, Surabaya, Indonesia
Keywords: Brand Ambassador, Brand Image, Purchase Decision

Abstract

E-commerce has become an essential requirement for every trading company. The purpose of this study was to determine the effect of Brand Ambassador and Brand Image on Purchasing Decisions in Tokopedia e-commerce. The population of this study is Generation Z who shop at Tokopedia e-commerce and live in Sidoarjo City. This research uses quantitative methods involving 84 respondents. The method used is non-probability sampling with a purposive sampling technique. Data was collected through a questionnaire which was compiled based on indicators of each variable and analyzed with SmartPLS. The results of this study indicate that Brand Ambassador has no significant effect on Purchasing Decisions, but Brand Image has a significant effect on Purchasing Decisions.

Downloads

Download data is not yet available.

References

Andrew, J. C. (2018). Advertising, Promotion, and Other Aspects of Integrated Marketing Communications, 10th Edition. USA: Cengage Learning. USA: Cengage Learning.

Atun Mumtahana, H., Nita, S., & Winerawan Tito, A. (2017). khazanah informatika Jurnal Ilmu Komputer dan Informatika Pe Ahdiat, A. (2023, Mei 3). 5 E-Commerce dengan Pengunjung Terbanyak Kuartal I 2023 dari databoks.katadata.co.id: https://databoks.katadata.co.id/datapublish/2023/05/03/5-e-commerce-denganpengunjung-terbanyak-kuartal-i-2023

Amalia T. & Riva’I R. (2022). The Influence of Brand Ambassador, Brand Image, and Word of Mouth on Instant Noodle Purchasing Decisions among Adolescents.

Antara News. (2024) APJII: Indonesian Internet Users in 2024. https://www.antaranews.com/berita/3979335/apjii-pengguna-internet-indonesiatahun2024-capai-795-persen

Atun Mumtahana, H., Nita, S., & Winerawan Tito, A. (2017). khazanah informatika Journal of Computer Science and Informatics Utilization of the E-Commerce Web to Improve Marketing Strategy (Vol. 3, Issue 1).

Cicik, H., & Handayani (2019). Entrepreneurship Marketing through E-commerce to Improve MSME Performance. https://fe.ummetro.ac.id/ejournal/index.php/JM/article/view/395/280

Firmansyah, M. A. (2018). Consumer Behavior (Attitudes and Marketing) (Emy Rizka Fadilah (ed.)). CV Budi Utama.

Hendarsyah, Decky. 2020a. “Analysis of Consumer Behavior and Banking Credit Card Security”. JPS (Journal of Sharia Banking) 1 (1): 85-96. https://doi.org/10.46367/jps.v1i1.204

Isbahi, M. B. (2023). Factors Influencing Purchase Behavior: Consumer Interest, Price, and Product Quality (Literature Review HRM). Danadyaksa: Post Modern Economy Journal, 1(1), 18–36. https://doi.org/10.69965/danadyaksa.v1i1.6

Kolinug, M., Mananeke, L., & Tampenawas, J. L. A. (2022). The Effect Of Ambassador Brand and Brand Image on Revlon Cosmetic Purchase Decision (Case Study on SAM Ratulangi University Students). In 101 Jurnal EMBA (Vol. 10, Issue 3).

Kotler, P. & Keller K.L, 2016, Marketing Management, 15th Edition, Pearson Education Inc, USA

Kotler, P., & Keller, K. L. (2017). Principles of Marketing Management (1st ed.). PT. Indeks: Jakarta

Lea-Greenwood, G. (2012). Fashion Marketing Communication E-book. Wiley

Nasution, E. Y., Hariani, P., Hasibuan, L. S., & Pradita, W. (2020). Development of E-Commerce Business Transactions on Economic Growth in Indonesia. Jesya, 3(2), 506–519. https://doi.org/10.36778/jesya.v3i2.227

Paramitha, M. P. (2021). The Influence of Brand Ambassador, Brand Image, and Brand Awareness on MS Glow Purchase Decisions in Indonesia. FEB UB Student Scientific Journal, 10(1), 1–18.

Pradana D., Hudayah S., dan Rahmawati (2017). The Influence of Price, Product Quality, and Brand Image on Motorcycle Purchase Decisions. http://journal.feb.unmul.ac.id/index.php/KINERJA

Purwati A., & Cahyanti M. (2022) The Influence of Brand Ambassadors and Brand Image on Purchase Interest which Impacts Purchase Decisions. https://doi.org/10.46367/iqtishaduna.v11i1.526

Rahmawati H., Supriyono, & Fitriyah Z. (2022) The Influence of Brand Ambassadors and Brand Image on Purchasing Decisions on Blibli E-commerce. http://dx.doi.org/10.28926/briliant.v7i4.1053

Rejeki, L. S., Sabardini, E., Ilmu, S. T., Ykpn, M., & -Indonesia, Y. (2023). The influence of brand ambassadors, brand image and price on purchasing decisions for Scarlett skincare products among people in Yogyakarta. In Sri Ekanti Sabardini (Vol. 4, Issue 2).

Sasana Digital. (2024, January 5). 25 Largest Online Marketplaces in Indonesia from https://sasanadigital.com/pilih-marketplace-atau-toko-online-sendiri-pahami-duluperbedaannya/

Sugiyono. 2010. Educational Research Methods Quantitative, Qualitative and R&D Approaches. Bandung: Alfabeta

Sulistyana A. & Aminah S. (2024) The Influence of Brand Ambassador, Brand Image, and Brand Awareness on Purchasing Decisions for MS Glow Skincare Products in the City of Surabaya. DOI: https://doi.org/10.47467/alkharaj.v6i2.4292

Suparwi, S., & Fitriyani, S. (2020a). The Influence of Product Knowledge, Brand Image, and Brand Ambassador on the Purchasing Decision of Top White Coffee for FEBI IAIN Kudus Students 2016-2017. BUSINESS: Journal of Islamic Business and Management, 8(2), 253. https://doi.org/10.21043/bisnis.v8i2.8764

Supranto, J. (2011). Measuring Customer Satisfaction Levels to Increase Market Share (4th ed.). PT Rineka Cipta: Jakarta.

Tjiptono, F. (2014). Marketing Strategy (4th ed.). Andi: Yogyakarta.

Toha, Mohamad & Supriyanto. (2023). Factors Influencing the Consumer Research Process: Market Target, Purchasing Behavior and Market Demand (Literature Review Of Consumer Behavior). Danadyaksa: Post Modern Economy Journal, 1(1), 1–17. Retrieved from https://e-journal.bustanul-ulum.id/in

Published
2024-11-27
How to Cite
Novitasari, S., & Supriyono, S. (2024). The Influence of Brand Ambassadors and Brand Image on Decisions Purchases on E-commerce Tokopedia. Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE), 8(1), 787-799. https://doi.org/10.31538/iijse.v8i1.5478