The Effect of Work Motivation and Job Satisfaction on Employee Performance Through Employee Engagement as an Intervening Variable
Abstract
The purpose of this study was to determine the direct effect of Work Motivation and job satisfaction on Employee engagement, to determine the direct effect of Work Motivation, job satisfaction, and Employee engagement on Employee Performance. As well as the indirect effect of Work Motivation and job satisfaction on Employee Performance through Employee engagement. Data collection was carried out using a questionnaire distributed online using Google from through social media such as WhatsApp. The sample in this study were all permanent employees of the telecommunications company PT RIZKI PRIMA SAKTI totaling 170 people. This study used Smart Pls to analyze the data. From the data analysis, it was found that Work Motivation did not affect Employee engagement, Job satisfaction had a positive effect on Employee engagement. Furthermore, Work Motivation did not affect Employee Performance, but Job satisfaction and Employee engagement had a positive effect on employee performance. Work Motivation did not affect Employee Performance through Employee engagement, but job satisfaction affected Employee Performance through Employee engagement. Based on the research results, companies need to pay attention to Work Motivation by providing full support to employees so that they get job satisfaction so that employees will feel engaged in working and ultimately employees will give their best performance for the company.
Downloads
References
Adhitama, J., & Riyanto, S. (2020). Maintaining Employee engagement and Employee Performance during Covid-19 Pandemic at PT Koexim Mandiri Finance. Quest Journals Journal of Research in Business and Management, 8(3), 6–10.
Amstrong, M. (2016). Handbook of Human Resources Management Practice. In M. Zeuch (Ed.), Handbook of Human Resources Management (10th editi). Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-662-44152-7
Annisa, N. N., Wardhani, D. P., & Amallia, F. (2022). Quality Work of Life, Job satisfaction dan Social Support terhadap Employee engagement Dosen Perguruan Tinggi Swasta di Surakarta. Benefit: Jurnal Manajemen Dan Bisnis (Jurnal Ini Sudah Migrasi), 7(1), 41–52.
Aziez, A. (2022). the Effect of Employee engagement on Employee Performance With Job satisfaction and Compensation As Mediating Role. Journal of Social Research, 01(03), 221–230. https://doi.org/10.55324/josr.v1i3.58
Bustasar, B., Sumarsih, S., & Nugroho, K. U. Z. (2019). The Relationship between Motivation, Engagement and Performance of Employee. Advances in Social Science, Education and Humanities Research, January. https://doi.org/10.2991/icetep-18.2019.19
Carvalho, da C., Adelina, Riana, I. G., & Soares, A. D. C. (2020). Motivation On Job satisfaction And Employee Performance. International Research Journal of Management, IT and Social Sciences, 7(5), 13–23.
Corti, D. (2016). - Human Resource Management. In Global Production Networks (pp. 312–323). CRC Press. https://doi.org/10.1201/b13753-17
Egenius, S., Triatmanto, B., & Natsir, M. (2020). The Effect of Job satisfaction on Employee Performance Through Loyalty at Credit Union (CU) Corporation of East Kutai District, East Kalimantan. International Journal of Multicultural and Multireligious Understanding, 7(10), 480. https://doi.org/10.18415/ijmmu.v7i10.1891
Endayani, F., & Saman, S. (2021). Dampak Kualitas Kehidupan Kerja dan Motivasi Kerja pada Employee engagement. Jurnal Bisnis Dan Manajemen, 8(1), 1–6.
Engidaw, A. E. (2021). The effect of motivation on Employee engagement in public sectors: in the case of North Wollo zone. Journal of Innovation and Entrepreneurship, 10(1), 1–15. https://doi.org/10.1186/s13731-021-00185-1
Fikri, H., & Prastyani, D. (2021). Gaya Kepemimpinan Transformasional Masa Pandemi Covid 19 : Kinerja Karyawan Dimediasi Oleh Motivasi. PUBLIKA Jurnal Administrasi Publik, 10(2), 8–20. https://doi.org/10.47007/publika.v10i2.4820
Fitriani, F., Amin, S., & Wediawati, B. (2022). Pengaruh Dukungan Organisasi terhadap Kinerja Karyawan Melalui Keterikatan Karyawan sebagai Mediator (Studi pada Balai Perikanan Budidaya Air Tawar Sungai Gelam). Jurnal Ilmiah Universitas Batanghari Jambi, 22(3), 2256–2262.
Fuadi, S. N., & Setiawati, T. (2019a). The Influence of Work Motivation, Organizational Culture, and Job Engagement on Employee Performance. International Conference on Technology, Education and Sciences, 20(8), 56–63.
Fuadi, S. N., & Setiawati, T. (2019b). The influence of Work Motivation, organizational culture, and job engagement on Employee Performance with organizational commitment. Proceedings: The International Conference On Technology, Education, And Science, 1(1), 193–201.
Hadi, L. K., & Hanif, R. (2022). The Influence of Work Engagement on Employee Performance at PT. Telkom Indonesia Tbk., Witel Malang Through Organizational Citizenship Behavior as a Mediation Variable. International Journal of Science, Technology & Management, 3(2), 368–375. https://doi.org/10.46729/ijstm.v3i2.478
Hair, J. F., Danks, N., Ray, S., Hult, T., Sarstedt, M., & Ringle, C. M. (2022). Partial Least Squares Structural Equation Modeling. In Handbook of Market Research. Springer International Publishing. https://doi.org/10.1007/978-3-319-57413-4_15
Haryono, S. (2016). Metode SEM untuk Penelitian Manajemen dengan AMOS, LISREL, PLS. Badan Penerbit PT. Intermedia Personalia Utama, 450.
Himawaty, R. (2022). Peran Employee engagement TERHADAP Employee Performance. Universitas Islam Sultan Agung (Indonesia).
Kuswati, Y. (2021). The Effect of Motivation on Employee Performance through Organizational Culture. Budapest International Research and Critics Institute-Journal (BIRCI-Journal), 04(07), 995–1002. https://doi.org/10.47191/jefms/v4-i7-16
Lestari, Y. W., Broto, B. E., & Prayoga, Y. (2022). The Effect of Motivation, Communication And Job satisfaction on Employee Performance. International Journal of Science, Technology & Management, 3(2), 530–536. https://doi.org/10.46729/ijstm.v3i2.481
Lussa, M. F., Sudiro, A., & Hapsari, R. D. V. (2023). The Effect of Work Motivation and Work Environment on Employee Performance through Work Engagement. International Journal of Research in Business and Social Science, 12(9), 57–62. https://doi.org/10.61487/jssbs.v1i2.37
Marchyta, N. K. (2021). Pengaruh Job satisfaction Terhadap Employee Performance Melalui Work Motivation Pada PT Wellgan Gemilang Group. Agora, 9(2).
Maryati, T., Danupranata, G., & Nugraha, S. S. (2024). Job satisfaction ’ s Impact on Employee Performance : The Mediating Role of Employee engagement. Sentralisasi, 13(02), 13–30.
Miftahul Maulidy, M., & Ratnawati, I. (2023). The Effect of Work Safety Climate and Work Safety Knowledge on Work Safety Behavior with Work Safety Motivation as an Intervening Variable. Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE), 6(1), 413-425. https://doi.org/10.31538/iijse.v6i1.2604
Minnesota. (2016). Human Resource Management. In Human Resource Management.
Natasya, N. S., & Awaluddin, R. (2021). The Effect of Quality of Work Life, Organizational Culture and Job satisfaction on Employee engagement. Bina Bangsa International Journal of Business and Management (BBIJBM), 1(2), 158–165.
Pangastuti, A. P. D., Sukirno, & Efendi, R. (2020). The Effect of Work Motivation and Compensation on Employee Performance. International Journal of Multicultural and Multireligious Understanding, 7(3), 292–299.
Prasasti, E., & Gunawan, A. W. (2022). Pengaruh Authentic Leadership Terhadap Employee Performance Melalui Transparent Communication, Job satisfaction Dan Employee engagement. Journal of Comprehensive Science (JCS), 1(2), 185–193.
Prastiwi, I. E., Pardanawati, S. L., & Kurniawan, D. (2022). Employee Performance: Work Ability and Work Motivation. International Journal of Economics, Business and Accounting Research (IJEBAR), 06(01), 01–10. https://doi.org/10.29040/ijebar.v6i2.3122
Purwanza, sena wahyu, Wardhana, A., Mufidah, A., Renggo, yuniarti reny, Hudang, adrianus kabubu, Setiawan, J., Badi’ah, A., Fadlilah, M., Saloom, G., Darwin, Sayekti, siskha putri, Nugrohowardhani, rambu luba kata respati, Amruddin, Hardiyani, T., Tondok, santalia banne, Prisusanti, retno dewi, & Rasinus. (2022). Metodologi penelitian kuantitatif, kualitatif dan kombinasi. In A. Munandar (Ed.), News.Ge. Research Gate Publication.
Purwanza, S. W. (2022). Metodologi Penelitian Kuantitatif, Kualitatif dan Kombinasi. In News.Ge (Issue March).
Riyanto, S., Endri, E., & Herlisha, N. (2021). Effect of Work Motivation and Job satisfaction on Employee Performance: Mediating Role of Employee engagement. Problems and Perspectives in Management, 19(3), 162–174. https://doi.org/10.21511/ppm.19(3).2021.14
Setiadji, A. R. A., Kusumaningtyas, S., & Juniarti, J. E. (2023). Persepsi Milenial terhadap Stereotipe Gen Z. Prosiding Seminar Nasional Ilmu Ilmu Sosial (SNIIS), 2, 103–113.
Sibuea, N., Indra Prayoga, B., Kartiko, A. ., & Arsyawina, A. (2022). The Influence of Quality of Services and Infrastructures on Inpatient Satisfaction. Majapahit Journal of Islamic Finance and Management, 1(2), 100–112. https://doi.org/10.31538/mjifm.v1i2.11
Susanto, P. C., Sawitri, N. N., & Suroso, S. (2023). Determinant Employee Performance and Job satisfaction: Analysis Motivation, Path Career and Employee engagement in Transportation and Logistics Industry. International Journal of Business and Applied Economics, 2(2), 257–268. https://doi.org/10.55927/ijbae.v2i2.2711
Sutiyem, S., Trismiyanti, D., Linda, M. R., Yonita, R., & Suheri, S. (2020). The Impact Of Job satisfaction and Employee engagement on Organizational Commitment. Dijemss, 02(01), 55–66. https://doi.org/10.31933/DIJEMSS
Syahmirza, J., & Prawitowati, T. (2022). Peran Kreativitas dan Keterikatan Karyawan sebagai Pemediasi pada pengaruh Kepuasan Kerja terhadap Kinerja Karyawan Milenial. INOBIS: Jurnal Inovasi Bisnis Dan Manajemen Indonesia, 5(4), 536–552. https://doi.org/10.31842/jurnalinobis.v5i4.249
Tan, K.-L., & Yeap, P. F. (2022). The impact of work engagement and meaningful work to alleviate job burnout among social workers in New Zealand. Management Decision, 60(11), 3042–3065. https://doi.org/10.1108/MD-05-2021-0689
Tianto, Y. D. (2022). Pengaruh Job satisfaction Dan Career Development Terhadap Tingkat Employee Performance Dengan Employee engagement Sebagai Variabel Moderasi (Studi Karyawan Bank OCBC, Tanggerang, Banten). Diponegoro Journal of Management, 11(1).
Ulfah, N. A., & Nilasari, B. M. (2023). The Effect of Training and Employee Motivation on Employee Performance and Mediation by Employee engagement at Muslimah Fashion Umkm. Indonesian Journal of Economic & Management Sciences, 1(2), 143–158.
Wau, F. S., & Kustiawan, U. (2024). Employee engagement, Work Motivation, Employee Creativity dan Job satisfaction sebagai mediator antara Reward dengan Employee Performance. Cakrawala Repositori IMWI, 07(01), 267–284.
Wuryani, E., Rodli, A. F., Sutarsi, S., Dewi, N. N., & Arif, D. (2021). Analysis of decision support system on situational leadership styles on Work Motivation and Employee Performance. 11, 365–372. https://doi.org/10.5267/j.msl.2020.9.033
Yusnar, M., Sugianto, S., & Ridwan, M. (2023). The Influence of Competence, Religiosity, and Work Motivation on the Performance of Fishermen Through Work Ethic as an Intervening Variable. Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE), 6(1), 112-135. https://doi.org/10.31538/iijse.v6i1.3122
Zaman, R. A., & Zulganef, Z. (2023). Effect of Work Motivation and Job satisfaction on Employee Performance (Case study at Islamic bank of BJB Jakarta). International Journal of Global Operations Research, 4(1), 1–12. https://doi.org/10.47194/ijgor.v4i1.196
Copyright (c) 2024 RA. Nurlinda, Herman Hidayat
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.
