Mental Workload Analysis Using the NASA-TLX Method in the Engineering Department of PT ABC
Abstract
This study aims to measure and analyze the mental workload of employees in the Engineering department of a manufacturing company using the NASA-TLX method. The goal is to improve employee welfare and company productivity by identifying factors that cause high workloads and finding the right solution. The method used to determine the value of mental workload of employees in the Engineering department, is measured using the NASA-TLX (National Aeronautics and Space Administration Task Load Index) method. This method measures 6 dimensions of workload measurement, namely, Physical Demand, Temporal Demand, Performance, Effort, and Frustration Level. Most Informants (4 out of 5) experience a high mental workload, marked by a score above 60 on the NASA-TLX scale. The dimensions of "Time Demands" and "Mental Demands" are the main factors that contribute to the high mental workload in the tooling maker section. High mental workload is a serious problem that can have a negative impact on employee health, productivity, and job satisfaction. By implementing the right strategy, companies can reduce mental workload and create a healthier and more productive work environment.
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