The Influence of Live Streaming, Content Marketing, and Online Customer Reviews on Purchase Decisions (A Study on TikTok Shop Ceilo Official)

  • Gita Mardhatilla Noviarafita Universitas Pembangunan Nasional “Veteran” Jawa Timur, Surabaya, Indonesia
  • Lia Nirawati Universitas Pembangunan Nasional “Veteran” Jawa Timur, Surabaya, Indonesia

Abstract

This study aims to analyze the influence of Live Streaming, Content Marketing, and Online Customer Review on Purchasing Decisions in purchases via E-commerce on the TikTok Shop application. With a focus on ceilo official followers the method used in this study is associative with a quantitative approach. Data was collected through a questionnaire distributed to 98 respondents with a purposive sampling technique. The results of the study indicate that Live Streaming has a positive and significant effect on Purchasing Decisions. Content Marketing has a positive and significant effect on Purchasing Decisions. However, Online Customer Review does not have a significant effect partially on Purchasing Decisions. However, simultaneously, the three variables have a significant effect on Purchasing Decisions on Ceilo official TikTok Shop.

Downloads

Download data is not yet available.

References

Alfarol, B. (2023). Al – kalam issn 2355-3197. Al-Kalam, 10(1), 75–90.

Almana dan Mirza. (2020). The$ impact of e$le$ctronic word of mouth on consume$rs purchasing inte$ntion. Journal of The$ore$tical and Applie$d Information Te$chnology, 98(2), 183–193.

Ardianti, A. N. (2020). Pe$ngaruh Online$ Custome$r Re$vie$w dan Online$ Custome$r Rating te$rhadap Ke$putusan Pe$mbe$lian me$lalui Marke$tplace$ Shope$e$ . 1–11.

Artika, R. N., Haidar, K., & Sutrisno, S. (2024). Pe$ngaruh Conte$nt Marke$ting dan Online$ Custome$r Re$vie$w Te$rhadap Ke$putusan Pe$mbe$lian Online$ pada Komunitas Pe$lajar dan Mahasiswa Kabupate$n Be$rau (KPMKB) di Samarinda. Journal of E$conomic E$ducation and E$ntre$pre$ne$urship Studie$s, 5(1), 32–43. https://doi.org/10.26858/je$3s.v5i1.1806

Che$n, Adil, Zaza, & Aki. (2020). Analisis E$fe$ktifitas Vide$o Live$ Stre$aming Se$bagai Pe$mbe$lajaran Be$rbasis Multime$dia Pada SMK Ne$ge$ri 2 Lhokse$umawe$ Analysis Of Vide$o E$ffe$ctive$ne$ss Live$ Stre$aming As A Multime$dia Base$d Le$arning On SMK Ne$ge$ri 2 Lhokse$umawe$ Journal of Informatics and Compute$r. Journal of Informatics and Compute$r Scie$nce$, 6(1), 33–37.

Ciswati, S. (2023). ANALISIS FAKTOR – FAKTOR YANG ME$MPE$NGARUHI PE$RILAKU. IX(2), 61–71.

E$rnawati, & Sri. (2024). Pe$ngaruh Conte$nt Marke$tingdan Influe$nce$r Marke$tingte$rhadap Ke$putusan Pe$mbe$lian Pada Pe$ngguna Aplikasi Tik Tok Di Wilayah Kota Bima. Jurnal Cahaya Mandalika, 5(2), 1150–1157. http://ojs.cahayamandalika.com/inde$x.php/JCM

Faradita, P. A., & Widjajanti, K. (2023). Pe$ngaruh Online$ Custome$r Re$vie$w, Harga Dan Kualitas Produk Te$rhadap Ke$putusan Pe$mbe$lian Tokope$dia. Solusi, 21(2), 130. https://doi.org/10.26623/slsi.v21i2.6333

Fathurrohman, F., & e$t al. (2023). Pe$ngaruh Live$ Stre$aming dan Custome$r Rating te$rhadap Ke$putusan Pe$mbe$lian Hijab Ke$nan di Tiktok. Manage$me$nt Studie$s and E$ntre$pre$ne$urship Journal, 4(5), 6320–6334. http://journal.yrpipku.com/inde$x.php/mse$j

Fe$briah, I., & Fe$briyantoro, M. T. (2023). Pe$ngaruh Live$ Vide$o Stre$aming Tiktok, Potongan Harga, dan Gratis Ongkir Te$rhadap Ke$putusan Pe$mbe$lian. Jurnal E$code$mica : Jurnal E$konomi Manaje$me$n Dan Bisnis, 7(2), 218–225. https://doi.org/10.31294/e$co.v7i2.15214

Fitriah, N. L. (2020). PE$NGARUH KUALITAS PRODUK, PROMOSI DAN KUALITAS PE$LAYANAN TE$RHADAP KE$PUTUSAN PE$MBE$LIAN PADA KE$DAI FRIDAY KOPI SURABAYA. 1–23.

Fitryani, & Aditya Surya Nanda. (2021). Pe$ran Impulsive$ Buying Saat Live$ Stre$aming Pada Masa Covid-19 Dalam Me$ndorong Minat Be$lanja Masyarakat Sidoarjo. Se$minar Nasional Te$knologi Dan Multidisiplin Ilmu (SE$MNASTE$KMU), 1(1), 70–79. https://doi.org/10.51903/se$mnaste$kmu.v1i1.86

Ghozali. (2021). APLIKASI ANALISIS MULTIVARIATE$. Badan Pe$ne$rbit Unive$rsitas Dipone$goro.

Hadiwiajaya, D. (2024). Jurnal Manaje$me$n Bisnis. Manaje$me$n Bisnis, 1(2), 47–56. non-dwnldmngr-download-dont-re$try2download

Islami, C. D., & Santo, S. (2024). Pe$ngaruh Live$ Stre$aming, Kualitas Produk, Dan Citra Me$re$k Te$rhadap Ke$putusan Pe$mbe$lian Online$shop. Solusi, 22(2), 215. https://doi.org/10.26623/slsi.v22i2.9027

Jufriyanto, Isrofi, Ainiyah, & Yusron. (2022). Faktor Yang Be$rpe$ngaruh Pada Pe$mbe$lian Produk Minuman He$rbal UMKM Re$je$ki Sye$ge$r. Inte$rnasional Conve$re$nce$ (UMGE$SHIC), 1 No 2, 836–842.

Lae$li, R. N., & Prabowo, R. E$. (2022). Analisis Pe$ngaruh Online$ Custome$r Re$vie$w, Online$ Custome$r Rating dan Tagline$ “Gratis Ongkir” te$rhadap Ke$putusan Pe$mbe$lian me$lalui Shope$e$ Marke$tplace$. SE$IKO : Jurnal Manaje$me$n & Bisnis, 5(2), 306–314.

Laure$nsius Panji Ragatirta, E$. T. (2020). PE$NGARUH ATMOSPHE$RE$ STORE$, DE$SAIN PRODUK, DAN CITRA ME$RE$K TE$RHADAP KE$PUTUSAN PE$MBE$LIAN (Studi Kasus di Rown Division Surakarta). 7(2), 143–152.

Mardiana, D., & Sijabat, R. (2022). Analisis Faktor-Faktor Yang Me$mpe$ngaruhi Ke$putusan Pe$mbe$lian. 6(1), 9–13.

Mauludin, M. S., Saputra, A. D., Sari, A. Z., & Munawaroh, I. (2022). Analisis Pe$rilaku Konsume$n Dalam Transaksi Di e$-Comme$rce$. 1(1).

Mokoagouw, A. J. H., Mangantar, M., Lintong, D. C. A., Juan, A., Mokoagouw, H., Mokoagouw, A. J. H., Mangantar, M., & Lintong, D. C. A. (2023). THE$ INFLUE$NCE$ OF BRAND AWARE$NE$SS AND PE$RCE$IVE$D QUALITY ON PURCHASING DE$CISIONS IN USING GRAB SE$RVICE$S ( CASE$ STUDY OF FE$B UNSRAT MANADO STUDE$NTS ) Jurnal E$MBA Vol . 11 No . 2 April 2023 , Hal . 290-300. 11(2), 290–300.

Naskah+Ichsan+Mufakat. (2023). 2, 1–10.

Novrizal, Chaidir, M., & Afil Salputri, D. (2024). Pe$ngaruh Conte$nt Marke$ting dan Online$ Consume$r Re$vie$w te$rhadap Ke$putusan Pe$mbe$lian Fashion Me$lalui Marke$tplace$ Tiktokshop. Jurnal Studia E$konomika, Volume$ 22(April 2021), 34–40. https://jurnal-mnj.stie$kasihbangsa.ac.id/inde$x.php/kbjme$/article$/vie$w/181

Rahmayanti, & De$rmawan. (2023). Pe$ngaruh Live$ Stre$aming, Conte$nt Marke$ting, dan Online$ Custome$r Re$vie$w Te$rhadap Ke$putusan Pe$mbe$lian pada TikTok Shop di Surabaya. SE$IKO : Journal of Manage$me$nt & Busine$ss, 6(1), 337–344. https://doi.org/10.37531/se$jaman.v6i1.2451

Riyanto, & Pratomo. (2024). Indone$sia Pe$ngguna TikTok Te$rbe$sar di Dunia, Te$mbus 157 Juta Kalahkan AS. Te$kno.Kompas.Com. https://te$kno.kompas.com/re$ad/2024/10/25/15020057/indone$sia-pe$ngguna-tiktok-te$rbe$sar-di-dunia-te$mbus-157-juta-kalahkan-as

Sugiyono. (2020). ME$TODE$ PE$NE$LITIAN KUANTITATIF,NKUALITATIF, DAN R&D (Sutopo (E$d.); 2nd e$d.). ALFABE$TA BANDUNG.

Syafrianita, N. (2022). ANALISIS PE$RILAKU KONSUME$N DALAM KE$PUTUSANPE$MBE$LIAN PRODUK PADA CV. SYABANI DI PUSAT PASAR ME$DAN. 7(2), 31–40.

Syaparudin, N, A., & Ririn Handayani. (2023). Analisis Pe$ngaruh Conte$nt Marke$ting, Influe$nce$r, dan Me$dia Sosial Te$rhadap Ke$putusan Pe$mbe$lian Konsume$n. Jurnal Manaje$me$n Dan Bisnis Te$rapan, 5(2), 78–83. https://doi.org/10.31849/jmbt.v5i2.14231

Tjiptono, F., & Diana, A. (2020). Pe$masaran. Andi Offse$t.

Wardhani, K. D. K., & Nuryanto, I. (2023). Pe$ngaruh Price$ Discount, Online$ Custome$r Re$vie$w dan Rating Te$rhadap Purchase$ Inte$ntion Pada Aplikasi Booking Hote$l Trave$loka di Jawa Te$ngah. Jurnal E$konomi Dan Bisnis, Vol. 2(01), 1–11.

Winda Putri Dharmawan, F. O. (2022). Analisis Faktor-Faktor yang Me$mpe$ngaruhi Pe$rubahan Pe$rilaku Konsume$n dalam Ke$putusan Pe$mbe$lian Makanan pada Aplikasi Goje$k. SE$IKO : Journal of Manage$me$nt & Busine$ss, 5(1), 130–140. https://doi.org/10.37531/se$jaman.vxix.456

Yunita, D., Widad, A., Diah, Y. M., & Farla, W. (2021). Pe$mbuatan Conte$nt Marke$ting se$bagai Strate$gi Me$numbuhkan Brand Aware$ne$ss bagi Pe$laku Usaha di E$ra. 2(2), 89–96.

Published
2025-08-23
How to Cite
Noviarafita, G. M., & Nirawati, L. (2025). The Influence of Live Streaming, Content Marketing, and Online Customer Reviews on Purchase Decisions (A Study on TikTok Shop Ceilo Official). Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE), 8(3), 9895-9907. https://doi.org/10.31538/iijse.v8i3.6890

Most read articles by the same author(s)