Spotify's Strategy in Building Repeat Purchase Intent Among Premium Users in the Digital Music Streaming Industry

  • Elvega Dewangga Rachmatullah Universitas Diponegoro, Semarang, Indonesia
Keywords: Spotify Strategy, Repeat Purchase Intent, Customer Retention, User Engagement

Abstract

This study explores Spotify's strategic approach in cultivating repeat purchase intent among its users. By focusing on user engagement, personalized content, and targeted marketing, Spotify has developed effective methods to encourage continued subscriptions and user retention. The analysis examines various tactics used by the platform, including the role of data analytics, user experience, and the impact of promotional offers in shaping consumer behavior. Ultimately, the research highlights how these strategies contribute to Spotify's long-term success in maintaining a loyal user base.

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Published
2025-08-07
How to Cite
Rachmatullah, E. D. (2025). Spotify’s Strategy in Building Repeat Purchase Intent Among Premium Users in the Digital Music Streaming Industry. Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE), 8(3), 9168-9191. https://doi.org/10.31538/iijse.v8i3.7240