Analyzing Organizational Structures for Shift Workers in Mining Division Unit Pertambangan Tanjung Enim (UPTE) PTBA
Abstract
The objective of this research is to determine the most suitable shift work model for supervisory positions at PTBA-UPTE, with the aim of improving productivity, employee well-being, and cost-effectiveness. The study utilized a mixed-methods design, incorporating focus group discussions with industry experts, benchmarking practices, and the Analytical Hierarchy Process (AHP) to support multi-criteria decision-making. Three alternative models were assessed: the existing 3-shift rotation, an extended-hours 2-shift model, and a hybrid system combining elements of 2-shift and non-shift schedules. Based on the AHP analysis, the hybrid model emerged as the most advantageous, demonstrating a 35% reduction in required manpower and stronger alignment with both operational efficiency and workforce wellness objectives.
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