The Role of Islamic Financial Management in Developing the Umrah Travel Business
Abstract
The purpose of this study is to analyze in depth the implementation and impact of sharia-based financial management on the development of the Umrah travel business at PT Zam Zam Wisata Islami. Using a qualitative method with a case study approach, data is collected through interviews, observations, and documentation. The results of the study show that PT Zam Zam Wisata Islami consistently applies sharia principles, such as the prohibition of riba, gharar, and maysir, which have proven effective in supporting business sustainability. The company also adopts a risk mitigation strategy to mitigate exchange rate fluctuations and enhance the transparency of the pilgrim fund management. The key finding is that Islamic financial management plays a vital role in building public trust, maintaining financial stability, and expanding the operational reach of the Umrah travel business.
Downloads
References
Al-Haddad, A., Ismail, S., & Abdul-Majid, M. (2017). Determinants of customer satisfaction and loyalty in Islamic tourism: The case of Malaysian pilgrims. Journal of Islamic Marketing, 8(3), 398–417.
Al-Tijani, F. M. S., & Darus, F. (2020). Transparency and Disclosure in Islamic Financial Institutions: An Empirical Study. Journal of Islamic Accounting and Business Research, 11(3), 619–637.
Arafah, M. (2019). SISTEM KEUANGAN ISLAM: SEBUAH TELAAH TEORITIS. Al-Kharaj: Journal of Islamic Economic and Business, 1(1). https://doi.org/10.24256/kharaj.v1i1.801
Billah, M. (2003). Islamic Takaful (Insurance): Basic Concepts and Contemporary Issues. Sweet & Maxwell.
Catherine, Eileen Mirabelle, Gandi, Novita, Tryen Lux Shandova Manalu, & Vian Ervina. (2023). Perbandingan Instrumen Pembiayaan Bank Mega Syariah: Mudharabah, Musyarakah, Ijarah, Istisna, dan Murabahah. Inisiatif: Jurnal Ekonomi, Akuntansi Dan Manajemen, 3(1), 171–179. https://doi.org/10.30640/inisiatif.v3i1.2026
Chapra, M. U. (2008). The Islamic Welfare State and Its Role in the Economy. The Islamic Foundation.
Dusuki, A. W., & Dar, H. (2005). Maqasid Shari’ah, Maslahah, and Corporate Social Responsibility. Islamic Finance for the 21st Century, 12(3), 1–19.
El-Gamal, M. A. (2006). Islamic Finance: Law, Economics, and Practice. Cambridge University Press.
Fabiana Meijon Fadul. (2019). Pengaruh Self efficacy, Motivasi, Social support terhadap burnout akademik pada mahasiswa secara. Jurnal Stei.
Fadhila Maisura, & Achyar, G. (2024). SISTEM RESCHEDULING PADA TRAVEL UMRAH DI BANDA ACEH MENURUT HUKUM EKONOMI SYARIAH. JURISTA: Jurnal Hukum Dan Keadilan, 8(1), 40–60. https://doi.org/10.22373/jurista.v8i1.104
Fadillah, L. (2019). Strategi Dan Manajemen Travel Haji Dan Umroh ( Studi Analisis Persaingan Travel Haji Dan Umroh Kota Medan Dalam Pelayanan dan Kualitas Untuk Meningkatkan Jumlah Konsumen ). Al-Muamalat Jurnal Hukum Ekonomi Syariah, 4(1), 1–24.
Febrianti, T. W. E., Hidayatullah, S., & Rachmadian, A. (2023). PERAN MANAJEMEN PENGELOLAAN DOKUMEN PADA PENYELENGGARA UMRAH DI PT. AN NAHL MALANG. Multazam : Jurnal Manajemen Haji Dan Umrah, 3(1), 25. https://doi.org/10.32332/multazam.v3i1.6435
Godlewski, C. J., Turk-Ariss, R., & Weill, L. (2016). Do Islamic banks have greater systemic risk. Journal of Financial Services Research, 50(1), 229–247.
Hamdi Agustin, Lathifa Miftahul Jannati Hamdi, & Luthfia Ahluljannati Hamdi. (2024). Manajemen Keuangan Syariah Berdasarkan Perspektif Teori Hamdi. Syarikat: Jurnal Rumpun Ekonomi Syariah, 7(1), 97–110. https://doi.org/10.25299/syarikat.2024.vol7(1).16981
Hasan, Z., & Shirin, R. M. (2019). Islamic Marketing: A Contemporary Perspective. Routledge.
Hayati, I. (2020). PENGUATAN MANAJEMEN KEUANGAN SYARIAH BAGI UMKM DENGAN MENGGUNAKAN METODE DOOR TO DOOR DI DESA KOTASAN. Ihtiyath : Jurnal Manajemen Keuangan Syariah, 3(2). https://doi.org/10.32505/ihtiyath.v3i2.1783
Henderson, J. C. (2016). Halal food, halal travel and Islamic tourism: A literature review. Tourism Management Perspectives, 19, 14–19.
Iqbal, Z., & Mirakhor, A. (2011). An Introduction to Islamic Finance. Wiley. https://doi.org/10.1002/9781118390474
Kementerian Agama Republik Indonesia. (2024). Statistik Jemaah Umroh Indonesia 2024.
Khan, M. M. (2010). Islamic Banking: A Guide for Investors and Institutions. Edward Elgar Publishing.
Khan, M. Y., & Ahmed, H. (2015). Islamic Finance: The Theory and Practice of Islamic Banking and Finance.
Khan, S. I., & Obaidullah, M. (2018). Islamic Finance and Economic Development: A New Paradigm for a Better Future. Palgrave Macmillan.
Mauizotun Hasanah, S. (2022). Hedging Sebagai Upaya Memitigasi Resiko Dalam Industri Keuangan Islam. Fikroh, 6(1), 15–39. https://doi.org/10.37216/fikroh.v6i1.703
Miles, M. B., Huberman, A. M., & Saldana, J. (2014). Qualitative Data Analysis: A Methods Sourcebook (3rd ed.) (3rd ed.). SAGE Publications.
Moleong, L. J. (2018). Metodologi Penelitian Kualitatif (Edisi Revisi). PT Remaja Rosdakarya.
Mujiatun, S. (2022). Pengantar Manajemen Syariah. Merdeka Kreasi.
Mujiatun, Siti munadiati, dahrani, & mu’izzuddin. (2014). MANAJEMEN KEUANGAN ISLAM. Paper Knowledge. Toward a Media History of Documents.
Najmudin. (2013). Manajemen Keuangan Syariah. Salemba Empat.
Nugroho, B., & Buana, H. (2023). Prinsip Syariah dalam Bisnis Modern. Jurnal Ekonomi Syariah, 9(2), 89–101.
Obaidullah, M. (2015). Islamic Tourism: Theory, Policy and Governance. Edward Elgar Publishing.
Rambe, A. Y. F., & Herlambang, S. (2021). QUS-QAZAH Manajemen Keuangan Syariah. Journal of Islamic Economics, 2(2), 38–48.
Siddiqi, M. N. (2001). Islamic Banking and Finance: The Future is Now. Islamic Economics Research Center.
Smolo, E., & Hassan, M. K. (2011). The global financial crisis and Islamic finance. Journal of Islamic Economics, Banking and Finance, 7(1), 93–111.
Wahyuni, S. W., Rusmana, I., Nurfaidzi, A. F., Syahidah, A. N., Zahra, K. D., & Abdurrahman, A. (2024). Prospek Travel Bisnis Haji dan Umrah: Entrepreneur di Era Digital. Mecca: Journal of Hajj and Umrah Studies, 1(1), 74–90.
Widyaningsih, D., Nurhasanah, L., & Fatimah, R. (2024). Peran Nilai-nilai Syariah dalam Pengembangan Layanan Umroh. Jurnal Syariah Dan Ekonomi Islam, 12(2), 77–88.
Wilson, J. A. J., & Liu, J. (2010). The Challenge of Islamic Branding: Navigating the Cultural and Religious Landscape. Journal of Islamic Marketing, 1(1), 28–46.
Witjacsono, B., Harto, P. P., Wibowo, H., & Suprapto, E. (2019). Investasi keuangan haji bpkh. Investasi BPKH.
Yin, R. K. (2018). Case Study Research and Applications: Design and Methods (6th ed.). Sage Publications.
Copyright (c) 2025 Novita Sari, Siti Mujiatun

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.















