What Role Do Career Growth and Skills Play as Additional Factors in the Connection Between Employee Engagement and Job Performance?

  • Turki Muhammad Universitas Riau Kepulauan, Kota Batam, Indonesia
  • Dhenny Asmarazisa Universitas Riau Kepulauan, Kota Batam, Indonesia
  • Catur Fatchu Ukhriyawati Universitas Riau Kepulauan, Kota Batam, Indonesia
Keywords: Responsiveness, Empathy, Interpersonal Communication, Customer Satisfaction, Telecommunication

Abstract

At Bank Jatim Ponorogo, the objective of this study is to investigate the ways in which career advancement and increasing one's level of expertise influence employee performance.  The level of employee engagement will be a variable that will be utilised to assist with the investigation.   Data was collected through the use of Structural Equation Modelling (SEM) in conjunction with the Partial Least Squares (PLS) method that was administered to 74 individuals through the use of questionnaires.   A significant and favourable impact on employee engagement is demonstrated by the findings, which indicate that both personal career advancement and expertise play a significant role.   In addition, employees' work is immediately improved when they are given opportunities to further their careers.   Nevertheless, the findings indicate that the level of expertise and employee involvement does not have a significant impact on the degree to which employees perform their duties effectively.   Further, the relationship between career advancement, competency, and success at Bank Jatim Ponorogo is not mediated by employee engagement, which does not serve as a go-between.   These findings provide us with further information regarding the ways in which job development and skills influence performance.  Despite the fact that they demonstrate the significance of involvement, it is not possible for it to totally cure the problem in this instance.

Downloads

Download data is not yet available.

References

Abdullahi, M., Raman, K., & Solarin, S. A. (2021). Effect of Organizational Culture on Employee Performance: A Mediating Role of Employee Engagement in Malaysia Educational Sector. International Journal of Supply and Operations Management, 8(3), 232–246.

Ali, Z., Mahmood, B., & Mehreen, A. (2019). Linking succession planning to employee performance: The mediating roles of career development and performance appraisal. Australian Journal of Career Development, 28(2), 112–121. https://doi.org/10.1177/1038416219830419

Almita, Tahir, M., & Hajjad, M. N. (2023). Employee Performance and the Impact of Workplace Facilities and Discipline. Jurnal Manajemen Bisnis, 10(2), 417–425.

Amalou, S. I. (2024). Organizational Climate and Performance in Higher Education: A Bibliometric Analyses Using Dimensions Database . Majapahit Journal of Islamic Finance and Management, 4(1), 1–24. https://doi.org/10.31538/mjifm.v4i1.55

Amudhavalli, A., Padmavathy, R., Rajeswarapalanichamy, R., & Iyakutti, K. (2020). First-principles study of structural and optoelectronic properties of CsSnI3−yFy (y = 0, 1, 2, 3) perovskites. Indian Journal ofPhysics, 94(9), 1351–1359. https://doi.org/10.1007/s12648-019-01598-1

Dami, W. D., Foeh, J. E. H. J., & Manafe, H. A. (2022). Pengaruh Employee Engagement , Komitmen Organisasi , dan Budaya Organisasi Terhadap Kinerja Karyawan Melalui Kepuasan Kerja Sebagai Variabel Mediasi . Suatu Kajian Studi Literatur Manajemen Sumberdaya Manusia , 1(2), 514–526.

Dawam, M., Arsita, S., Achmad, R., Subakti, A., & Setyaningrum. (2023). Pengaruh Competence, Reward di Mediasi Perceived Organizational Support Terhadap Employee Engagement. Journal of Trends Economics and Accounting Research, 3(4), 441–445.

Fidyah, D. N., & Setiawati, T. (2020). Influence of Organizational Culture and Employee Engagement on Employee Performance: Job Satisfaction as Intervening Variable. Review of Integrative Business and Economics Research, 9(4), 64–81.

Hair, J. F., Babin, B. J., Anderson, R. E., & Black,W. C. (2018). Multivariate Data Analysis (8th edition). Cengage Learning EMEA.

Haryanto, B., Mulatsih, L. S., & Yuliviona, R. (2024). The Role of Employee Engagement as a Mediation of The Relationship Between Psychological Empowerment and Human Resource Practices on Job Satisfaction. Jurnal Manajemen Universitas Bung Hatta, 19(1), 81–91.

Heslina, H., & Syahruni, A. (2021). The Influence of Information Technology, Human Resources Competency and Employee Engagement on Performance of Employees. Golden Ratio of Human Resource Management, 1(1), 01–12. https://doi.org/10.52970/grhrm.v1i1.100

Hidayat, H., Manggabarani, A., & Sumardjo, M. (2021). Analisis Kompetensi dan Pengembangan Karir Pegawai dengan Employee Engagement Sebagai Intervening dalam Peningkatan Kinerja ASN Kecamatan di Wilayah Kota Depok. SALAM: Jurnal Sosial Dan Budaya Syar-i, 8(3), 799–820. https://doi.org/10.15408/sjsbs.v8i3.20566

Indryani, N. W. S., & Ardana, I. K. (2019). Peran Employee Engagement Dalam Memediasi Pengaruh Pengembangan Karir Terhadap Organizational Citizenship Behavior. E- Jurnal Manajemen, 8(9), 5527–5548.

Irnanda, D., Mufidah, E., & Oktafiah, Y. (2019). Pengaruh Human Relation Dan Lingkungan Kerja Terhadap Kinerja Karyawan Pt. Sindu Amritha Kota Pasuruan. Jurnal EMA, 4(1), 215–241.

Jakhar, B., Kumar, V., Sharma, S., & Sharma, S. (2025). Exploring the Informal Economy: Analysis of Unincorporated Enterprises in Jammu & Kashmir, India. Danadyaksa: Post Modern Economy Journal, 2(2), 96–116. https://doi.org/10.69965/danadyaksa.v2i2.115

Kusumastuti, N. K. B., Edris, M., & Sutono. (2022). Pengaruh Human Relation, Pengembangan Karir, dan Kompetensi terhadap Kinerja dengan Motivasi sebagai Variabel Intervening pada Pegawai Dinas Pendidikan dan Kebudayaan Kabupaten Demak. Jurnal Ekonomi Dan Bisnis Digital, 1(3), 249–264. https://doi.org/10.55927/ministal.v1i3.1207

Mashadi, A. I. (2022). Analisis tentang kinerja yang dipengaruhi oleh work environment dan work engagement dengan work motivation sebagai variabel intervening. FADZAT Jurnal Ekonomi Syariah, 3(1). https://doi.org/10.58787/fdzt.v3i1.33

Montori, Mega, Adolfina, & L. O. D. (2019). Pengaruh Dukungan Organisasi, Karakteristik Pekerjaan, dan Pengembangan Karir Terhadap Keterikatan Karyawan Pada PT. Pegadaian (Persero) Bagian Deputi Bisnis Area Manado. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 7(3), 4329–4338.

Muliawan, Y., Perizade, B., & Cahyadi, A. (2021). Pengaruh Keterikatan Karyawan (Employee Engagement) Terhadap Kinerja Karyawan Di PT. Badja Baru Palembang. Jurnal Ilmiah Manajemen Bisnis Dan Terapan, 2, 69–78.

Mulyani, S. R., Ridwan, M., & Yeni, F. (2024). Effect of Communication, Work Ethics, Work Engagement and Work Environment on Employee Performance. UPI YPTK Journal of Business and Economics, 9(1), 29–36. https://doi.org/10.35134/jbe.v9i1.252

Nabawi, R. (2019). Pengaruh Lingkungan Kerja, Kepuasan Kerja dan Beban Kerja Terhadap Kinerja Pegawai. Maneggio: Jurnal Ilmiah Magister Manajemen, 2(2), 170–183. https://doi.org/10.30596/maneggio.v2i2.3667

Oppong, R. F., & Zhau, W. (2020). The Influence Of Competence On Performance With Motivation As An Intervening Variable On Medical Employees In America Public Service Department. MEDALION JOURNAL: Medical Research, Nursing, Health and Midwife Participation, 1(2), 63–70. https://doi.org/10.59733/medalion.v1i2.44

Priyono, M. I., & Perkasa, D. H. (2024). Determinan Faktor Pengembangan Karir Karyawan: Pengalaman Kerja, Tingkat Pendidikan dan Karakteristik Individu. Jurnal Bina Bangsa Ekonomika, 17(2).

Puspita, A. (2020). Pengaruh Budaya Organisasi, Pengembangan Karir, Dan Kompensasi Terhadap Employee Engagement Di Pt. Bank X, Tbk. Indikator, 4(1).

Rahmadalena, T., & Asmanita. (2020). Pengaruh Employee Engagement, Karakteristik Pekerjaan Terhadap Kinerja Karyawan Pada PT. Bukit Asam, TBK Unit Dermaga Kertapati Palembang. Jurnal Ilmiah Bina Manajemen, 3(2), 68–76.

Rahmayani, E. F., Hetami, A. A., & Aransyah, M. F. (2021). Effect of Competency and Compensation on Employee Engagement and Their Impact On Performance Of Organic Employees PT Pelabuhan Indonesia IV (Persero) Samarinda Branch. Jurnal Manajemen Dakwah, 7(2), 249–275.

Sabuhari, R., Sudiro, A., Irawanto, D. W., & Rahayu, M. (2020). The Effects of Human Resource Flexibility, Employee Competency, Organizational Culture Adaptation and Job Satisfaction on Employee Performance. Management Science Letters, 10(8), 1777–1786. https://doi.org/10.5267/j.msl.2020.1.001

Silaban, R. L., Handaru, A. W., & Saptono, A.(2021). Effect of Workload, Competency, and Career Development on Employee Performance with Organizational Commitment Intervening Variables. The International Journal of Social Sciences World, 3(1), 294–311.

Syahputra, M. D., & Tanjung, H. (2020). Pengaruh Kompetensi, Pelatihan dan Pengembangan Karir Terhadap Kinerja Karyawan. MANEGGIO: Jurnal Ilmiah Magister Manajemen, 3(2), 283–295.

Tiong, P., Sumaryo, P., Dalle, M. Y., & Latif, A. (2023). Pengaruh Kompetensi dan Pengembangan Karir terhadap Kinerja Karyawan pada PT. Hadji Kalla Cabang Urip Sumohardjo Makassar dengan Employee Engagementsebagai variabel Intervening. JMA: Journal Of Metaverse Adpertisi, 2(2), 43–51.

Published
2025-11-17
How to Cite
Muhammad, T., Asmarazisa, D., & Ukhriyawati, C. (2025). What Role Do Career Growth and Skills Play as Additional Factors in the Connection Between Employee Engagement and Job Performance?. Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE), 8(3), 13419-13430. https://doi.org/10.31538/iijse.v8i3.8552