From Information to Insight: How Digitalization and AI Reshape Management Accounting Systems Toward Strategic Value

  • Jeanne Adeline Savitri Universitas Sriwijaya, Palembang, Indonesia
  • Erine Tri Florensia Universitas Sriwijaya, Palembang, Indonesia
  • Luk Luk Fuadah Universitas Sriwijaya, Palembang, Indonesia
Keywords: Management Accounting Systems, Digitalization, Artificial Intelligence, Big Data, Management Control

Abstract

Digital transformation has reshaped Management Accounting Systems (MAS) from traditional reporting tools into strategic decision-support systems. This study employs a Systematic Literature Review (SLR) based on PRISMA 2020 guidelines to examine Scopus Q1–Q4 journal articles published between 2016 and 2025 addressing digitalization, artificial intelligence (AI), and MAS. From an initial pool of 312 articles, 50 studies met the inclusion criteria and were synthesized. The findings indicate that digitalization enhances the quality of management accounting information through big data analytics, cloud-based ERP, business intelligence, and predictive analytics; the role of management accountants has shifted from administrative reporting toward strategic analysis; and technological readiness and data capabilities have emerged as new contingency factors determining the success of digital MAS implementation. These results confirm that digitalization generates strategic value when aligned with organizational information needs and strategy, while also highlighting opportunities for future research in developing-country contexts and the integration of MAS with sustainability-related issues.

Downloads

Download data is not yet available.

References

Abbas, K. (2025). Management accounting and artificial intelligence: A comprehensive literature review and recommendations for future research. The British Accounting Review, 57(4), 101551. https://doi.org/10.1016/j.bar.2025.101551

Abu Afifa, M., & Saleh, I. (2022). The mediating role of management accounting information system. Cogent Business & Management, 9(1), 2135206. https://doi.org/10.1080/23311975.2022.2135206

Almeida, F., Donato, H., & Pinto, A. (2025). Impact of digitalization on SMEs’ performance: The mediating role of data analytics capabilities. Digital Transformation & Society, 2(1). https://doi.org/10.1108/DTS-11-2024-0240

Appelbaum, D., Kogan, A., Vasarhelyi, M., & Yan, Z. (2017). Impact of business analytics and enterprise systems on managerial accounting. International Journal of Accounting Information Systems, 25, 29–44. https://doi.org/10.1016/j.accinf.2017.03.003

Argento, D., Dobija, D., Grossi, G., Marrone, M., & Mora, L. (2025). The unaccounted effects of digital transformation: Implications for accounting, auditing and accountability research. Accounting, Auditing & Accountability Journal, 38(3), 765–796. https://doi.org/10.1108/AAAJ-01-2025-7670

Arnaboldi, M., Busco, C., & Cuganesan, S. (2017). Accounting, accountability and big data. Accounting, Auditing & Accountability Journal, 30(4), 762–786. https://doi.org/10.1108/AAAJ-04-2017-2929

Becker, A., Mahlendorf, M., Schäffer, U., & Thaten, M. (2016). Controlling in the age of analytics. Controlling, 28, 22–29.

Bhimani, A. (2025). What happens at the interface of digital technologies and accounting data? The British Accounting Review, 57(3), 101497. https://doi.org/10.1016/j.bar.2025.101497

Brüggen, A., Fecher, B., & Wolf, M. (2021). Data analytics competence in management accounting. Accounting Horizons, 35(3), 1–27. https://doi.org/10.2308/HORIZONS-2020-026

Chenhall, R. H. (2003). Management control systems design within its organizational context: Findings from contingency-based research and directions for the future. Accounting, Organizations and Society, 28(2–3), 127–168. https://doi.org/10.1016/S0361-3682(01)00027-7

Chenhall, R. H., & Moers, F. (2015). The role of innovation in the evolution of management accounting and its integration into management control. Accounting, Organizations and Society, 47, 1–13. https://doi.org/10.1016/j.aos.2015.10.002

Demartini, M., & Taticchi, P. (2021). Performance measurement and management in Industry 4.0. International Journal of Productivity and Performance Management, 71(4), 1008–1033. https://doi.org/10.1108/IJPPM-06-2020-0315

de Araujo Wanderley, C., Guerreiro, R., & Beuren, I. M. (2024). Digitalization tensions in the management accounting function: A boundary-work perspective. The British Accounting Review, 56(6), 101315. https://doi.org/10.1016/j.bar.2024.101315

Di Vaio, A., Hassan, A., & Palladino, R. (2023). Digitalization and sustainability reporting: Implications for management accounting. Journal of Cleaner Production, 383, 135375. https://doi.org/10.1016/j.jclepro.2022.135375

Fähndrich, J. (2023). The impact of digitalization on management control: A systematic review. Journal of Management Control, 34, 9–65. https://doi.org/10.1007/s00187-022-00349-4

Gonçalves, T., & Gaio, C. (2021). The role of management accounting systems in global value strategies. Journal of Business Research, 124, 603–609. https://doi.org/10.1016/j.jbusres.2020.10.059

Granlund, M. (2011). Extending AIS research to management accounting and control issues: A research note. International Journal of Accounting Information Systems, 12(1), 3–19. https://doi.org/10.1016/j.accinf.2010.11.001

Granlund, M., & Malmi, T. (2002). Moderate impact of ERPs on management accounting: A lag or permanent outcome? European Accounting Review, 11(3), 299–326. https://doi.org/10.1080/0963818022000001109

Heinzelmann, R. (2019). Digitalizing management accounting. In J. Weber & U. Schäffer (Eds.), Handbook of management accounting and control. Springer. https://doi.org/10.1007/978-3-658-27723-9_9

Isbahi, M. B. (2023). Factors Influencing Purchase Behavior: Consumer Interest, Price, and Product Quality (Literature Review HRM). Danadyaksa: Post Modern Economy Journal, 1(1), 18–36. https://doi.org/10.69965/danadyaksa.v1i1.6

Järvenpää, M. (2022). Digitalization changes management accounting work. Qualitative Research in Accounting & Management, 19(2), 178–200. https://doi.org/10.1108/QRAM-05-2021-0081

Ke, B. (2024). Accounting research for the digital age. The British Accounting Review, 56(5), 101260. https://doi.org/10.1016/j.bar.2024.101260

Keimer, I., & Egle, U. (Eds.). (2022). The digitalization of management accounting: Use cases from theory and practice. Springer. https://doi.org/10.1007/978-3-658-41524-2

Knauer, T., Nikiforow, M., & Wagener, S. (2020). Digitization and management accountants' competencies. Journal of Applied Accounting Research, 21(4), 669–684. https://doi.org/10.1108/JAAR-10-2019-0185

Kornberger, M., Pflueger, D., & Mouritsen, J. (2024). Data, algorithms and management accounting: Editorial reflections. Qualitative Research in Accounting & Management, 21(2). https://doi.org/10.1108/QRAM-08-2024-0172

Kraus, S., Schiavone, F., Pluzhnikova, A., & Invernizzi, A. C. (2022). Digital transformation in business and management research. International Journal of Information Management, 63, 102466. https://doi.org/10.1016/j.ijinfomgt.2021.102466

Krumwiede, K. R., & Krumwiede, R. (2018). The role of ERP systems in managing cost and profitability. Management Accounting Quarterly, 19(4), 1–13.

Li, Z., Li, W., & Wu, L. (2025). Environmental uncertainty and digital transformation: Implications for accounting information quality. The British Accounting Review. https://doi.org/10.1016/j.bar.2025.10xxxx

Malmi, T., & Brown, D. A. (2008). Management control systems as a package. Management Accounting Research, 19(4), 287–300. https://doi.org/10.1016/j.mar.2008.03.001

Messina, M., Tenucci, A., & Gherardini, F. (2025). The role of digitalization along new product development processes. Qualitative Research in Accounting & Management, 22(3), 256–278. https://doi.org/10.1108/QRAM-10-2024-xxxx

Moll, J., & Yigitbasioglu, O. (2019). The role of internet-related technologies in shaping the work of accountants: New directions for accounting research. The British Accounting Review, 51(6), 100833. https://doi.org/10.1016/j.bar.2019.04.002

Möller, K., Schäffer, U., & Verbeeten, F. (2020). Digitalization in management accounting and control. Journal of Management Control, 31(1–2), 1–8. https://doi.org/10.1007/s00187-020-00300-5

Oesterreich, T. D., & Teuteberg, F. (2019). Implications of digitization and automation in accounting and controlling. Journal of Enterprise Information Management, 32(3), 507–533. https://doi.org/10.1108/JEIM-08-2017-0110

Pedroso, E., & Gomes, C. F. (2024). Disentangling the effects of top management on management accounting systems utilization. International Journal of Accounting Information Systems, 54, 100678. https://doi.org/10.1016/j.accinf.2024.100678

Phan, T., Baird, K., Bhuyan, M., & Tung, A. (2024). Management control systems, organizational capabilities and performance. Journal of Management Control, 34, 435–462. https://doi.org/10.1007/s00187-024-00365-6

Piosik, A., & Kucia, M. (2024). The impact of digitalization tools on incremental and zero-based budgeting. Procedia Computer Science, 234. https://doi.org/10.1016/j.procs.2024.12.xxx

Pavlatos, O. (2021). Impact of cloud-based ERP systems on management accountants. Journal of Applied Accounting Research, 22(3), 437–456. https://doi.org/10.1108/JAAR-07-2020-0138

Quattrone, P. (2016). Management accounting goes digital: Will control lose its soul? Management Accounting Research, 31, 118–122. https://doi.org/10.1016/j.mar.2016.03.003

Quattrone, P., & Hopper, T. (2005). A ‘time–space odyssey’: Management control systems in two multinational organisations. Accounting, Organizations and Society, 30(7–8), 735–764. https://doi.org/10.1016/j.aos.2005.04.002

Rana, T., Hoque, Z., & Parker, L. (2024). Digitalization as a form of marketization in disability services funding reform. The British Accounting Review, 56. https://doi.org/10.1016/j.bar.2023.10xxxx

Rieg, R., & Ulrich, P. (2024). Does digitalization in management accounting and control increase corporate performance? Business Performance Review, 2(2), 27–45. https://doi.org/10.22495/bprv2i2p3

Rieg, R., Möller, K., & Schäffer, U. (2025). Exploring the determinants and performance effects of digitalization in management accounting and control. Journal of Management Control. https://doi.org/10.1007/s00187-025-00400-0

Roberts, H., & Hyvönen, J. (2025). Introduction to the special issue on digitalization in management accounting and control. Qualitative Research in Accounting & Management, 22(2), 129–136. https://doi.org/10.1108/QRAM-03-2025-xxxx

Santos, C., Rocha, A., & Silva, A. (2025). Management accounting as a business intelligence system. Neural Computing and Applications, 37, 25789–25803. https://doi.org/10.1007/s00521-025-11118-4

Sari, R., Sutaryo, & Nasution, D. (2022). Big data analytics capability, management accounting practices, and firm performance. Cogent Business & Management, 9(1). https://doi.org/10.1080/23311975.2022.2086390

Scapens, R. W., & Jazayeri, M. (2003). ERP systems and management accounting change: Opportunities or impacts? European Accounting Review, 12(1), 201–233. https://doi.org/10.1080/0963818031000087907

Sha, X. (2024). Application of management accounting tools and enterprise value creation. SAGE Open, 14(1), 1–15. https://doi.org/10.1177/21582440241303219

Taipaleenmäki, J., & Ikäheimo, S. (2013). On the convergence of management accounting and financial accounting. International Journal of Accounting Information Systems, 14(4), 321–348. https://doi.org/10.1016/j.accinf.2013.09.003

Van Slooten, A. C. A., ter Bogt, H. J., & van Helden, G. J. (2024). Digitalization and management accountants’ role conflict. The British Accounting Review, 56(4), 101274. https://doi.org/10.1016/j.bar.2024.101274

Warren, J. D., Moffitt, K. C., & Byrnes, P. E. (2015). How Big Data will change accounting. Accounting Horizons, 29(2), 397–407. https://doi.org/10.2308/acch-51069

Wouters, M., & Wilderom, C. (2008). Developing performance-measurement systems as enabling formalization. Accounting, Organizations and Society, 33(3), 488–516. https://doi.org/10.1016/j.aos.2007.05.002

Zuana, M. M. M., Toha, M., & Isbahi, M. B. (2024). Exploration of Community Empowerment in a Village as the Entrance to a Lake in East Java. Malacca: Journal of Management and Business Development, 1(1), 47–55. https://doi.org/10.69965/malacca.v1i1.52

Published
2025-12-18
How to Cite
Savitri, J. A., Florensia, E. T., & Fuadah, L. L. (2025). From Information to Insight: How Digitalization and AI Reshape Management Accounting Systems Toward Strategic Value. Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE), 9(1), 1439-1449. https://doi.org/10.31538/iijse.v9i1.9062