Implementation of Library Management in Improving Excellent Service in Vocational High Schools

Muchlis Anshori; Elynawati Elynawati; Alfatchussadiqin Alfatchussadiqin; Atto’ Maulana

doi:10.31538/nzh.v5i2.2342

Muchlis Anshori Fakultas Agama Islam, Universitas Muhammadiyah Magelang, Indonesia
Elynawati Elynawati Fakultas Agama Islam, Universitas Muhammadiyah Magelang, Indonesia
Alfatchussadiqin Alfatchussadiqin Fakultas Agama Islam, Universitas Muhammadiyah Magelang, Indonesia
Atto’ Maulana Fakultas Agama Islam, Universitas Muhammadiyah Magelang, Indonesia

DOI: https://doi.org/10.31538/nzh.v5i2.2342

Keywords: Library school, excellent service, library management

Abstract

Excellent service in school library management is oriented to the satisfaction of library visitors. As one of the service providers, the library is obliged to provide convenience to service users to encourage literacy awareness among students and all school members. This article aims to describe and analyze the planning, implementation, and supervision of excellent service in school library management at SMK Muhammadiyah Magelang City. This research was conducted using a qualitative descriptive research method. The results of this study indicate that first, the library of Muhammadiyah Vocational School in Magelang City carries out planning including budget planning, infrastructure, human resources, and library materials. Second, the improvement of library human resources is carried out on an ongoing basis in order to support service performance. Third, supervision in the library of SMK Muhammadiyah Magelang City is carried out by the Principal of the Head of the Library. Supervision in the library is carried out weekly, monthly, and yearly. So from there, the school is able to analyze what needs need to be given to the library. So, the excellent service carried out by the Muhammadiyah Vocational School in Magelang City has been oriented to the satisfaction of library service users. This can be seen from the planning, implementation, and supervision of excellent services that run optimally.

Downloads

Download data is not yet available.

References

Atep Adya Barata. Dasar-Dasar Pelayanan Prima. Jakarta: PT Gramedia, 2003.

Auten, Beth, Rebecca Croxton, and Catherine Tingelstad. “Extending Our Reach: Integrating Librarians and Library Resources into Canvas.” Medical Reference Services Quarterly 39, no. 2 (2020): 101–12. https://doi.org/10.1080/02763869.2020.1734395.

Bafadhol, Ibrahim. Pengelolaan Perpustakaan Sekolah. Jakarta: Bumi Aksara, 2009.

Cahyono, Teguh Yudi, Umi Masruroh, and Sarwono Sarwono. “Implementasi Manajemen Akreditasi Perpustakaan Perguruan Tinggi Berstandar Nasional Di Universitas Negeri Malang.” Jurnal Kajian Informasi & Perpustakaan 9, no. 1 (2021): 39–58. https://doi.org/10.24198/jkip.v9i1.28527.

Colthorpe, Kay, Harrison Gray, Louise Ainscough, and Hardy Ernst. “Drivers for Authenticity: Student Approaches and Responses to an Authentic Assessment Task.” Assessment & Evaluation in Higher Education 46, no. 7 (October 3, 2021): 995–1007. https://doi.org/10.1080/02602938.2020.1845298.

Davis, G. B. Sistem Informasi Manajemen. Jakarta: Pusta Binaman Presindo, 1988.

Hadi, Samsul, Dedek Andrian, and Badrun Kartowagiran. “Evaluation Model for Evaluating Vocational Skills Programs on Local Content Curriculum in Indonesia: Impact of Educational System in Indonesia.” Eurasian Journal of Educational Research 19, no. 82 (July 31, 2019): 45–62.

Haruddin, Haruddin, Hijrana Hijrana, Muliaty Amin, and Muh. Nadjib. “Penerapan Prinsip Organisasi Dalam Fungsi Manajemen Perpustakaan Di Dinas Perpustakaan Kearsipan Kabupaten Takalar.” LIBRARIA Jurnal Perpustakaan 7, no. 2 (2019): 363–80. https://doi.org/10.21043/libraria.v7i2.5572.

Hizam, Ibnu. “Evaluasi Program Penyelenggaraan Mtsn Kediri Model Cipp.” SOCIETY 6, no. 2 (October 31, 2015): 22–42. https://doi.org/10.20414/society.v6i2.1471.

HS, Lasa. Manajemen Perpustakaan. Yogyakarta: Liberty, 2005.

Kim, Soojung, and Sue Yeon Syn. “Practical Considerations for a Library’s Research Data Management Services: The Case of the National Institutes of Health Library.” Journal of the Medical Library Association 109, no. 3 (2021): 450–58. https://doi.org/10.5195/jmla.2021.995.

Lorbeer, Elizabeth R. “Digital Accommodations for Students Living with Print Disabilities: A Literature Review.” Medical Reference Services Quarterly 39, no. 2 (2020): 139–52. https://doi.org/10.1080/02763869.2020.1738831.

Luthfiyah, Fitwi. “Manajemen Perpustakaan Dalam Meningkatkan Layanan Perpustakaan.” Journal El-Idare 1, no. 2 (2020): 189–202.

Mansyur. “Manajemen Perpustakaan Sekolah.” Jurnal Perpustakaan Sekolah 1, no. 6 (2007): 1–14.

Moleong, Lexy, J. Metodologi Penelitian Kualitatif: Edisi Revisi. Bandung: PT. Remaja Rosdakarya, 2012.

Naimah, Naimah. “Manajemen Perpustakaan Dalam Peningkatan Kualitas Layanan Dan Minat Baca.” Intelegensia : Jurnal Pendidikan Islam 9, no. 1 (June 14, 2021): 24–39. https://doi.org/10.34001/intelegensia.v9i1.2038.

Ngatini. “Pelayanan Prima : Upaya Pustakawan Dalam Meningkatkan Kualitas Pelayanan.” Buletin Perpustakaan Universitas Islam Indonesia 1, no. 1 (2018): 53–70.

Nurwarniatun. “Implementasi Manajemen Perpustakaan Di MI Nurul Islam Jombang.” JoIEM (Journal of Islamic Education Management) 3, no. 1 (2022): 41–54. https://doi.org/10.30762/joiem.v3i1.7.

Pijls, Monique, Tom van Eijck, Marco Kragten, and Bert Bredeweg. “Activities and Experiences of Children and Makerspace Coaches During After-School and School Programs in a Public Library Makerspace.” Journal for STEM Education Research, n.d., 1–24. https://doi.org/10.1007/s41979-022-00070-w.

Purworejo, Negeri, Rosa Sugesti Hadi, and Shofa Aulia Kumala. “MENINGKATKAN MINAT BACA SISWA DI MTs,” n.d., 1–16.

Rahmah, Elva. “Mewujudkan Pelayanan Prima Di Perpustakaan Perguruan Tinggi Melalui Penerapan Konsep Total Quality Management (TQM).” Journal of Chemical Information and Modeling 53, no. 9 (2016): 1689–99.

Rodin, Rhoni, Diah Arum Retnowati, and Yanti Putri Sasmita. “Manajemen Perpustakaan Sekolah ( Studi Pada Perpustakaan Ceria SMA N 1 Rejang Lebong )” 1, no. 1 (2021): 1–11.

Santika, Felia, and Riswanti Rini. “School Library Management Information System.” Nidhomul Haq : Jurnal Manajemen Pendidikan Islam 6, no. 2 (July 22, 2021): 267–78. https://doi.org/10.31538/ndh.v6i2.1436.

Sasongko, Rambat Nur, Prodi Map, Fkip Unib, Osa Juarsa, Prodi Map, Fkip Unib, Pendahuluan Perpustakaan, and Menurut Sinaga. “Manajemen Perpustakaan Sekolah,” 1979, 282–86.

Sugiyono. Metode Penelitian Kuantitatif, Kualitatif Dan R & D, 2013.

Suhardi, Dini. “Peranan Manajemen Perpustakaan Sekolah Dalam Mendukung Tujuan Sekolah.” Edulib 1, no. 1 (2011): 11–26. https://doi.org/10.17509/edulib.v1i1.1140.

Sunarsih, Sunarsih. “Manajemen Perpustakaan Dalam Meningkatkan Kualitas Layanan Di SMK.” Media Manajemen Pendidikan 2, no. 2 (2019): 311. https://doi.org/10.30738/mmp.v2i2.4597.

Thomas, Ashley, and Elaine R. Martin. “Developing a Community of Practice: Building the Research Data Management Librarian Academy.” Medical Reference Services Quarterly 39, no. 4 (2020): 323–33. https://doi.org/10.1080/02763869.2020.1826185.

Titan, Ashley L, Jihane Jadi, Jake G Prigoff, Jaime D Lewis, Sasha Adams, and Michelle Brownstein. “Navigating the Infinite Number of Educational Resources: The Development of a Publicly Available Surgical Educational Digital Resource Library.” Journal of Surgical Education 78, no. 6 (2021): 1796–1802. https://doi.org/10.1016/j.jsurg.2021.04.019.

Wijayanti, Siti Anis. “Hubungan Antara Kepemimpinan Dengan Kinerja Pustakawan Di Taman Baca Masyarakat Kecamatan Gubeng Surabaya.” Tafkir: Interdisciplinary Journal of Islamic Education 1, no. 1 (2020): 72–78. https://doi.org/10.31538/tijie.v1i1.8.