The Influence of Direct Marketing and Brand Ambassador on Repurchase Interest of Tiktok Users in Yogyakarta

  • Tri Ismawati Universitas Cokroaminoto, Yogyakarta, Indonesia
  • Heri Prasetyo Universitas Cokroaminoto, Yogyakarta, Indonesia
Keywords: Brand Ambassadorship, Direct Marketing, Interest in Repurchasing, TikTok

Abstract

This research aims to analyze the influence of direct marketing and Brand Ambassador on the repurchase intentions of TikTok application users in Yogyakarta City. Using a quantitative and associative approach, data was collected through a questionnaire distributed to 100 TikTok users in Yogyakarta. The results of multiple linear regression analysis show that direct marketing and the Ambassador brand have a significant influence on repurchase intentions, both partially and simultaneously. Direct marketing, which involves direct communication between sellers and buyers, has been proven to be effective in increasing willingness to repurchase significantly. Apart from that, choosing the right brand ambassador who is attractive, trustworthy and has relevant skills also has a positive impact on consumers' desire to make repeat purchases. These findings highlight the importance of direct marketing and brand ambassadors in marketing strategies to increase consumer loyalty and repurchase intentions for products or services offered through the TikTok application.

Downloads

Download data is not yet available.

References

Arif, M. E. (2019). the Influence of Electronic Word of Mouth (Ewom), Brand Image, and Price on Re-Purchase Intention of Airline Customers. Jurnal Aplikasi Manajemen, 17(2), 345–356. https://doi.org/10.21776/ub.jam.2019.017.02.18

Feronika Manullang, N. (2023). Pengaruh Direct Marketing, Product Quality Dan Customer Satisfaction Terhadap Minat Beli Ulang Pada Live Streaming Marketing Tiktok (Studi Pada Pengguna Aplikasi Tiktok Di Kota Berastagi).

Ginting, A. K., & Harahap, K. (2022). Pengaruh Direct Marketing dan Product Quality Terhadap Repurchase Intention pada Live Streaming Marketing Shopee Live (Studi pada Pengguna Aplikasi Shopee di Kota Medan). Journal of Social Research, 1(8), 851–863. https://doi.org/10.55324/josr.v1i8.175

Lemeshow, S., Jr, D. W. H., Klar, J., & Lwanga, S. K. (1997). Adequacy of Sample Size in Health Studies.

M. Anang Firmansyah. (2019). Buku Pemasaran Produk dan Merek. Buku Pemasaran Produk Dan Merek, (August), 143–144.

Nur Fadillah, A., Katini Rusmayanti, H., Alfian, A., & Yusuf, A. (2021). Pengaruh direct marketing terhadap keputusan pembelian impulsif pizza hut delivery. Jurnal Manajemen, 13(1), 1–6.

Nurmalasari, A., & Wijaya, N. H. S. (2022). Consumer Satisfaction, Consumer-Brand Identification, and Repurchase Intention. Jurnal Maksipreneur: Manajemen, Koperasi, Dan Entrepreneurship, 12(1), 1. https://doi.org/10.30588/jmp.v12i1.931

Philip Kotler, K. L. K. (2002). Manajemen Pemasara,n Edisi 13, jilid 2 (13th ed.; Y. S. H. Adi Maulana, ed.). Erlangga.

Rahmawati, R., Jatmiko, R. D., & Sa’diyah, C. (2022). The Effect of Brand Ambassador, Website Quality, and E-WOM on Purchase Decision in Shopee E-commerce. Jurnal Maksipreneur: Manajemen, Koperasi, Dan Entrepreneurship, 12(1), 218. https://doi.org/10.30588/jmp.v12i1.1023

Siregar, O. M., & Harita, H. T. S. (2022). Jurnal Ekonomi Kreatif dan Manajemen Bisnis Digital Pengaruh Direct Marketing Dan Product Quality Terhadap Minat Beli Ulang Pada Live Streaming Marketing Tiktok( Studi pada pengguna aplikasi Tiktok di Kota Medan ) Ilmu Administrasi Bisnis , Fakultas Ilmu. Jurnal Ekonomi Kreatif Dan Manajemen Bisnis Digital, 1(2), 171–184.

Sudaryono. (2019). Metodelogi Penelitian (Kuantitatfi, Kualitatif, dan Mix Method) (2nd ed.; R. Pers, ed.).

Sutan Ethanova Primolassa, M., & Soebiantoro, U. (2022). Pengaruh Brand Ambassador dan Brand Image terhadap Keputusan Pembelian Produk melalui Aplikasi Tokopedia. Jurnal Pendidikan Tambusai, 6(2), 14557–14562.

Syifa Johan, I., Indriyani, R., & Vincēviča-Gaile, Z. (2020). Measuring Repurchase Intention on Fashion Online Shopping. SHS Web of Conferences, 76, 01015. https://doi.org/10.1051/shsconf/20207601015

Toha, Mohamad & Supriyanto. (2023). Factors Influencing the Consumer Research Process: Market Target, Purchasing Behavior and Market Demand (Literature Review of Consumer Behavior). Danadyaksa: Post Modern Economy Journal, 1(1), 1–17. Retrieved from https://e-journal.bustanul-ulum.id/in

Published
2024-08-27
How to Cite
Ismawati, T., & Prasetyo, H. (2024). The Influence of Direct Marketing and Brand Ambassador on Repurchase Interest of Tiktok Users in Yogyakarta. Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE), 7(3), 6087-6105. https://doi.org/10.31538/iijse.v7i3.5327