Employee Performance Improvement Strategy Through Strengthening Employee Engagement, Organizational Support, and Work Motivation (Research Using Path Analysis and the SITOREM Method on Permanent Employees of PT Sun Tak Indonesia)

  • Ramdan Jaya Universitas Pakuan, Bogor, Indonesia
  • Soewarto Hardhienata Universitas Pakuan, Bogor, Indonesia
  • Yayan Hadiyat Universitas Pakuan, Bogor, Indonesia

Abstract

The research population was all permanent employees at PT. SUN TAK INDONESIA totaling 148 people, The results of the path analysis show a) there is a positive and significant direct influence of employee engagement and work motivation with a path coefficient value of β = 0.359, b) there is a positive and significant direct influence of organizational support and work motivation with a path coefficient value of β = 0.633, c) there is a positive and significant direct influence of work motivation and employee performance with a path coefficient value of β = 0.291, d) there is a positive and significant direct influence of employee engagement and employee performance with a path coefficient value of β = 0.303, e) there is a positive and significant direct influence of organizational support and employee performance with a path coefficient value of β = 0.399, f) there is a positive and significant indirect influence of employee engagement and performance through work motivation with a Zcount value of 2.556> Ztable 1.96 and a path coefficient of β = 0.104, it can be concluded that work motivation plays an effective role as a mediating variable, g) there is a positive and significant indirect influence of organizational support and performance through work motivation with a Zcount value of 3.049 > Ztable 1.96 and path coefficient of β=0.186, it can be concluded that work motivation plays an effective role as a mediating variable. The results of Sitorem's analysis show that the indicators of employee performance, employee engagement, organizational support, and work motivation that need improvement are: 1st; Providing Justice. 2nd; Working Conditions 3rd; Rewards from the Organization. 4th; Leadership Support. 5th; Career Development. 6th;Vigor. 7th; Concern for Productivity. 8th; Dedication. 9th; Ownership. 10th; Loyalty & Commitment. 11th; Absorption. 12th; Responsibility. 13th; Compensation. 14th; Achievement. 15th; Organizational procedures. 16th; Recognition. 17th; Working conditions. 18th; Status. 19th; Progress. 20th; Quality. 21st; Quantity. 22nd; Effectiveness. 23rd; Efficiency. 24th; Punctuality.

Downloads

Download data is not yet available.

References

Agrawal, S. (2015). Factors Influencing employee engagement: A Study of Fiverse Workforce. Journalof Financial Economic.Vol.101; pp. 621-640.

Ahlowalia, S., T. Deepika & J. Ajeya. (2014). Employee Engagement: A Structured Theoretical Review. The International Journal of Business and Management. Vol. 2, Issue 6; pp. 308-312.

Akbariansyah, 2024. Peningkatan employee engagement dosen Melalui penguatan Dukungan Organisasi, Kepemimpinan Transformasional, Kepribadian, Dan Kepuasan Kerja. Bogor: SPS Unpak.

Bernadin, H. J., & Russel. (2014). Human Resource Management. New York: McGraw-Hill.

Chandani, A., M. Mita, M. Akanksha & K. Vashwee (2016). Employee Engagement: A Review Paper on Factors Affecting Employee

Colquitt, J. A., LePine, J., & Wesson, M. (2015). Organizational Behavior (4 ed.) New York: McGraw-Hill

Colquitt, J. A., Lepine, J. A., & Wesson, M. J. (2014). Organizational Behavior: Improving Performance and Commitment in the Workplace (4 ed.). New York: McGraw-Hill

Fadjriah Hanum, Peningkatan Kinerja Karyawan Melalui Penguatan Kepemimpinan Transformasional, Dukungan Organisasi Dan Motivasi Kerja (Penelitian Menggunakan Analisa Jalur dan SITOREM pada Karyawan PT. Mitra Bakti Nusa Sekuriti) Bogor: SPS Unpak., 2023

Fitriani, F., & Lerebulan, S. L. (2023), Budaya Organisasi Dan Kepuasan Kerja Terhadap Kinerja Karyawan Pt Pln (Persero) Unit Induk Pembangunan Jaringan Sulawesi, Maluku Dan Papua. Jurnal Mirai Management, 8(2), 356–366.

Greenberg, J., & Baron, R. A. (2017). Behavior In Organizations. New Jersey: Pearson Prentice Hall

George, J., & Jones, G.R. (2016). Organizational Behaviour. New Jersey: Prentice Hall

Hadari, N. H (2017). Manajemen Sumber Daya Manusia. Yogyakarta: Gajah Mada University Press

Husein Umar, Strategic Management in Action (Jakarta: PT Gramedia Pustaka Umum, 2001), hlm. 30

Kašpárková, L,M. Vaculík, J. Procházka & W.B. Schaufeli. (2018). Why resilient workers perform better: The roles of job satisfaction and work Keterikatan Karyawan. Journal of Workplace Behavioral Health, Vol. 33, Issue 1; pp.43-62

Kurtessis, J. N., Eisenberger, R., Ford, M. T., Buffardi, L. C., Stewart, K. A., & Adis, C. S. (2017). Perceived Organizational Support: A Meta-Analytic Evaluation of Organizational Support Theory. Journal of Management, 43(6), 1854–1884. https://doi.org/10.1177/0149206315575554

Luthans, F. (2016). Perilaku Organisasi (V. A. Yuwono, Ed.). Yogyakarta: Andi Offset.

Mathis, R.L., & Jackson, J.H (2015). Human Resources Management. Ohio: Thomson South Western. Natorp Boulevard.

Myrden, S.E. & K. Kelloway. (2015). Leading to customer loyalty: a daily test of the service-profit chain”. Journal of Services Marketing. Vol. 29, Issue 6; pp. 585–598.

Nelson, D. L., and Quick, J. C. (2016). Organizational Behavior, Foundations, Realities & Challenges (5 ed.). Amerika: Thomson South Western

Nurlaila, E. (2015). Pengaruh Psychological Capital Terhadap Engagement pada Dosen di Universitas Katolik Mandala Surabaya.Jurnal Experientia. Vol.3, No. 2; pp. 23 -34

Pinder, C. C. (2015). Work motivation in organizational behavior (2 ed.). New York: psychology press.

Robbins, S. P., & Judge, T. A. (2016). Perilaku organisasi konsep, kontroversi, aplikasi (Edisi Bahasa Indonesia). Jakarta: PT. Prenhallindo.

Robbins, Stephen P dan Timothy A. Judge. 2015. Perilaku Organisasi. Edisi Bahasa Indonesia. Jakarta: Salemba Empat.

Salehzadeh, R., Asadi, A., Pool, J. K., Ansari, M. R., & Haroni, A. (2014). The influence of perceived organizational support on dimensions of learning organization: An empirical study of SMEs in Iran. Learning Organization, 21(3), 206–219. https://doi.org/10.1108/TLO-08-2013-0040

Septi Diana & Agus Frianto (2021). Pengaruh Perceived Organizational Support dan Employee Engagement terhadap Kinerja Karyawan

Setyaningsih, Sri. 2020. Penguatan Sumber Daya Manajemen Pendidikan.Melalui Analisis Jalur (Path Analysis). Cetakan kesatu, PT. Alfabeta

Setyo Riyanto, Endri Endri and Novita Herlisha (2021). Effect of work motivation and job satisfaction on employee performance: Mediating role of employee engagement. Problems and Perspectives in Management, 19(3), 162-174

Soewarto Hardhienata, The Development of Scientific Identification Theory to conduct Operation Research in Education Management, IOP Conference Series: Matetials Science and Engineering, Volume 166, 2017, doi: 10.1088/1757-899X/166/1/012017

Suhendra, Peningkatan Engagement melalui Penguatan Kepemimpinan Melayani, Motivasi Berprestasi, dan Knowledge Management Bogor: SPs. Universitas Pakuan., 2021

Sumathi, G. N., Kamalanabhan, T. J., & Thenmozhi, M. (2015). Impact of work experiences on perceived organizational support: a study among healthcare professionals. AI and Society, 30(2), 261–270. https://doi.org/10.1007/s00146-013-0509-4

Syed, S. (2020). The Impact of Cyberloafing on Employees’ Job Performance: A Review of Literature. Journal of Advances in Management Sciences & Information Systems, 6, 16–28. https://doi.org/10.6000/2371-1647.2020.06.02

Ulum, A. (2022). Efek Kepuasan Kerja Memediasi Budaya Organisasi Terhadap Kinerja Karyawan Organisasi Perangkat Daerah Dinas Pendidikan Provinsi Jambi. Jurnal Ilmu Manajemen Terapan, 4(1), 1–14.

Wellem, I., Da Silva, Y. O., & Doncellino, Y. C. (2020). Analisis Kinerja Karyawan Dengan Menggunakan Performance Analysis Quadrant (Paq) Pada Perusahaan Daerah Air Minum (Pdam) Kabupaten Sikka. " PROJEMEN" Jurnal Program Studi Manajemen, 7(1)

Widodo S.E. (2015). Manajemen Pengembangan Sumber Daya Manusia. Yogyakarta: Pustaka Pelajar.

Wexley, K. N., & Yukl, G. A. (2015). Perilaku Organisasi Dan Psikologi Perusahaan (M. Shobarudin, Ed.). Jakarta: Rineka Cipta.

Published
2025-05-05
How to Cite
Jaya, R., Hardhienata, S., & Hadiyat, Y. (2025). Employee Performance Improvement Strategy Through Strengthening Employee Engagement, Organizational Support, and Work Motivation (Research Using Path Analysis and the SITOREM Method on Permanent Employees of PT Sun Tak Indonesia). Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE), 8(2), 5358-5375. https://doi.org/10.31538/iijse.v8i2.6458