The Effect of Work Environment and Occupational Health and Safety on Employee Performance by Mediation of Job Satisfaction in Technical Service Officers PT PLN (Persero) UP3 Samarinda
Abstract
This study aims to examine the influence of the work environment and occupational health and safety (OHS) on employee performance, with job satisfaction acting as a mediating variable among technical service personnel at PT PLN (Persero) UP3 Samarinda. The research background stems from the critical importance of creating a conducive work environment and implementing an optimal OHS system to improve human resource performance in the electricity sector, which is classified as a high-risk industry. A well-structured work environment fosters comfort and motivation among employees, while effective OHS implementation reduces the likelihood of workplace accidents and enhances the sense of security, ultimately driving productivity. The research adopts a quantitative approach with a causal design. Data were collected through a Likert-scale questionnaire administered to 237 respondents and analyzed using the Partial Least Squares Structural Equation Modeling (PLS-SEM) method to examine the relationships between variables comprehensively. The results demonstrate that both the work environment and OHS have a significant and positive effect on job satisfaction. Furthermore, job satisfaction significantly influences employee performance and serves as a mediating factor in the relationship between the work environment, OHS, and performance outcomes. These findings indicate that employees who perceive a safe and supportive work environment tend to show higher satisfaction levels, which translates into better performance. The study concludes that enhancing work environment quality and implementing effective safety programs have both direct and indirect positive impacts on employee performance through job satisfaction. Managerial implications include upgrading workplace facilities and infrastructure, optimizing safety training programs, and strengthening job satisfaction through structured reward systems and clear career development plans. This aligns with modern human resource management practices that emphasize employee well-being as a foundation for sustainable productivity.
Downloads
References
Adams, J. S. (1965). Inequity in Social Exchange. Dalam L. Berkowitz (Ed.), Advances in Experimental Social Psychology (Vol. 2, hlm. 267–299). New York : Academic Press.
Arrozak, M. H., Rahman, T., & Suryadi, T. (2021). Pengaruh lingkungan kerja terhadap kinerja karyawan di sektor industri teknik. Jurnal Manajemen dan Kinerja, 8(1), 45–60.
Dov, Z. (2008). Safety climate and beyond : A multi - level multi - climate framework. Safety Science, 46(3), 376–387.
Ekowati, V. M., & Amin, F. M. (2019). The Effects of Occupational Health and Safety on Employee Performance Through Work Satisfaction. Dalam Proceedings of the 2018 International Conference on Islamic Economics and Business (ICONIES 2018) (hlm. 242–245).
Fitri, M., & Azizi, P. (2025). Pengaruh keselamatan kerja dan lingkungan kerja terhadap kinerja karyawan dengan kepuasan kerja sebagai variabel intervening pada karyawan bagian produksi Mebel Azia. Digital Bisnis : Jurnal Publikasi Ilmu Manajemen dan E - Commerce, 4(1), 40–56.
Herzberg, F. I. (1966). Work and the Nature of Man. Cleveland, OH : World Publishing Company.
Isbahi, M. B., Zuana, M. M. M. ., & Mariana, E. R. . (2022). The Technology Strategy in Website Communication Media in Improving Business Activities. Majapahit Journal of Islamic Finance and Management, 1(2), 126–138. https://doi.org/10.31538/mjifm.v1i2.17
Isbahi, M. B., Zuana, M. M. M., & Toha, M. (2024). The Multi-Social Relation of the Cattle Industry in the Plaosan Subdistrict Animal Market of Magetan Regency. Malacca: Journal of Management and Business Development , 1(1), 31–46. https://doi.org/10.69965/malacca.v1i1.51
Locke, E. A., & Latham, G. P. (1990). A theory of goal setting and task performance. Englewood Cliffs, NJ : Prentice Hall.
Marpaung, H., Andriani, T., Nasution, R. S., & Sajidah, Q. (2024). Pengaruh lingkungan kerja dan kesehatan serta keselamatan kerja (K3) terhadap kepuasan kerja karyawan Afdeling II PT. Bridgestone Perkebunan Aek Tarum. Management Studies and Entrepreneurship Journal, 5(1), 306–314.
Oldham, G. R., & Rotchford, N. L. (1983). Relationships between office characteristics and employee reactions : A study of the physical environment. Administrative Science Quarterly, 28(4), 542–556.
Oldham, G. R., & Rotchford, N. L. (1983). Relationships between office characteristics and employee reactions : A study of the physical environment. Administrative Science Quarterly, 28(4), 542–556.
Ramadhani, N. N., Nasrul, Syaifuddin, D. T., Maharani, S. W., & Putera, A. (2024). Analisis mediasi kepuasan kerja pada pengaruh kesehatan kerja, keselamatan kerja dan lingkungan kerja terhadap kinerja karyawan. Jurnal HOMANIS : Halu Oleo Manajemen dan Bisnis, 1(1), 14–31.
Rif’an, A., Sulistyowati, A., Pitoyo, B. S., Yunita, T., & Jumawan. (2024). Pengaruh K3 dan lingkungan kerja terhadap kinerja karyawan melalui kepuasan kerja pada PT. Artha Envirotama. Indonesian Journal of Economics, Management, and Accounting, 1(7), 814–827.
Sekaran, U., & Bougie, R. (2016). Research methods for business : A skill - building approach (7th ed.). Wiley.
Sugiyono. (2017). Metode penelitian kuantitatif, kualitatif dan R&D. Alfabeta.
Toha, M., Zuana, M. M. M., & Isbahi, M. B. (2024). Acculturation of Mataraman Local Wisdom with Islamic Values: Implications for Social and Economic Development. Danadyaksa: Post Modern Economy Journal, 2(1), 33–47. https://doi.org/10.69965/danadyaksa.v2i1.143
Wibowo, F. P., & Widiyanto, G. (2019). Pengaruh keselamatan dan kesehatan kerja dan lingkungan kerja terhadap kinerja karyawan bagian produksi pada perusahaan Tom’s Silver Yogyakarta. Primanomics : Jurnal Ekonomi dan Bisnis, 17(2), 142–156.
Zamroni, M. A., Toha, M., Zuana, M. M. M., & Baiqun Isbahi, M. (2023). Exploring Zakat Distribution Via Blockchain in Indonesia Perspective of Maslahah Mursalah Wahbah Zuhaili. Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE), 6(3), 3544-3555. https://doi.org/10.31538/iijse.v7i3.5821
Copyright (c) 2026 Hendra Irawan, Asyhari Asyhari
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.
