THE PERFORMANCE IMPROVEMENT STRATEGY: KNOWLEDGE SHARING AND CAPABILITY ANALYSIS THROUGH EMPLOYEE ENGAGEMENT IN EMPLOYEES
Case Study of the General Election Supervisory Agency of the Besuki Karisidenan Region
Keywords:
Knowledge Sharing, Capabilities, Employee Engagement, Employee Performance
Abstract
This study aims to analyze the influence of Knowledge Sharing and capabilities on the performance of Jember Regency Bawaslu employees, with Employee Engagement as an intervening variable. The background of this research departs from the importance of increasing the effectiveness of election supervision which requires technical skills, collaboration, and emotional attachment of employees to the organization. This study uses an explanatory quantitative approach with a survey method through a questionnaire distributed to all employees of the Jember Regency Bawaslu. Data analysis was carried out using the Partial Least Squares–Structural Equation Modeling (PLS-SEM) technique to test the direct and indirect relationships between variables. The results of the study show that Knowledge Sharing and capabilities have a positive and significant effect on Employee Engagement and employee performance. In addition, Employee Engagement has been proven to have a significant effect on employee performance and partially mediates the relationship between Knowledge Sharing and capabilities on performance. These results confirm that the improvement of Bawaslu employee performance is highly dependent on the ability to share knowledge, individual competencies, and employee attachment to organizational values and goals. This finding confirms that the improvement in the performance of Bawaslu employees is influenced by the ability of individuals to share knowledge, mastery of competencies, and emotional attachment to work and organizations
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References
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Al-tit, A. A., Al-ayed, S., Alhammadi, A., & Hunitie, M. (2022). The Impact of Employee Development Practices on Human Capital and Social Capital: The Mediating Contribution of Knowledge Management. Journal of Open Innovation: Technology, Market, and Complexity Article.
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Athallah, R., & Sukarno, G. (2024). Analysis of Knowledge Sharing and Capability on Employee Performance through Employee Engagement at PT Surabaya Industrial Estate Rungkut. Dinastic International Journal of Education Management And Social Science, 6(1), 416–424.
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Faqqor, M. N. D. (2023). THE INFLUENCE OF ORGANIZATIONAL CULTURE AND KNOWLEDGE SHARING ON THE QUALITY OF EMPLOYEE PERFORMANCE WITH EMPLOYEE ENGAGEMENT AS A MEDIATING VARIABLE. LAN TABUR: JOURNAL OF SHARI'AH ECONOMICS Vol., 4(2).
Fauziyanti, W. (2023). TRAINING TO INCREASE UNDERSTANDING OF INNOVATION AND INFORMATION TECHNOLOGY CAPABILITIES OF MSME ACTORS IN KRAPYAK VILLAGE. JOURNAL OF MY LIFE, 4 (November), 113–119.
Fikri, F., & Laily, N. (2022). THE EFFECT OF KNOWLEDGE SHARING AND MOTIVATION ON EMPLOYEE PERFORMANCE THROUGH INNOVATIVE EMPLOYEE INVOLVEMENT AS AN INTERVENING VARIABLE. Journal of Management Science and Research.
Fitri, I. K. (2021). THE EFFECT OF WORK INVOLVEMENT AND SELF-EFFICACY ON EMPLOYEE PERFORMANCE WITH ORGANIZATIONAL CITIZENSHIP BEHAVIOR AS AN INTERVENING VARIABLE: A STUDY ON EMPLOYEES OF HOTEL BAHARI, TEGAL REGENCY. Derivatives : Journal of Management Vol., 15(2), 276–293.
Gold, A. M. (2001). Knowledge Management: An Organizational Capabilities Perspective. Journal of Management Information Systems.
Ivana Shinta, N., & Saefudin, N. (2025). The Influence of Knowledge Management, Talent Management and Employee Competency on Employee Performance and Employee Engagement as Intervening Variables at PT. XYZ. Journal of Accounting and Finance Management, 6(3), 1508–1520. https://doi.org/10.38035/jafm.v6i3.2247
Karyatun, S., Yuliantini, T., Tama, E., & Saratian, P. (2023). TOWARDS THE BEST MODEL GOOD CORPORATE GOVERNANCE AND KNOWLEDGE MANAGEMENT TO IMPROVE PERFORMANCE THROUGH JOB SATISFACTION. JOURNAL OF BUSINESS AND MANAGEMENT RESEARCH, 16(2), 236–245.
Kirana, A. Y. (2023). Digital Transformation of Human Resources as an Effort to Improve Company Capabilities. Digital Business: Journal of Management Science and E-Commerce Publications, 2(4).
Kurniawati, A. F., Nuvriasari, A., Mercu, U., & Yogyakarta, B. (2025). The Effect of Work Environment, Work-Life Balance, and Employee Engagement on Employee Loyalty. Research Horizon, 5(2), 97–108.
Kusumiartono, N. (2023). ANALYSIS OF THE EFFECT KNOWLEDGE SHARING, TEAMWORK ON EMPLOYEE ENGAGEMENT AND EMPLOYEE PERFORMANCE IN BARISTAND INDUSTRI SURABAYA THE MINISTRY OF INDUSTRY'S WORK UNIT Nina. International Journal Labs, 779–791.
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Lesmana, M. T., & Alfianita, A. (2024). Employee Performance Study: Organizational Culture and Organizational Citizenship Behavior Through the Work Environment. Jessica, 8(1), 12–23. https://doi.org/10.36778/jesya.v8i1.1873
Lesnussa, R., Pramarta, V., Carlof, C., & Putri, R. D. (2023). Organizational capability development strategies in the digital era focus on adaptation and innovation. JMCBUS: Journal of Management and Creative Business, 1(3).
Mangkunegara, A. P. (2015). Corporate Human Resource Management. Remaja Rosdakarya, Bandung.
Muhammad Alfarizi, & Ngatindriatun Ngatindriatun. (2024). Circular Economy Capabilities in the MSME Sector of Surakarta City Towards a Smart-Sustainable City. Bengawan Solo Journal Center for Regional Research and Development Studies of Surakarta City, 3(1), 01–16. https://doi.org/10.58684/jbs.v3i1.33
Muntu, A. N. H., Trang, I., & Mintardjo, C. (2023). THE INFLUENCE OF INFORMATION TECHNOLOGY CAPABILITIES, KNOWLEDGE SHARING ON THE PERFORMANCE OF HUMAN RESOURCES MEDIATED BY WORK INNOVATION IN EMPLOYEES IN MANDOLANG DISTRICT. Emba, 11(4), 1545–1553.
Nilhar, N. N. (2024). THE IMPACT OF CAPABILITIES AND KNOWLEDGE SHARING ON EMPLOYEE PERFORMANCE THROUGH EMPLOYEE ENGAGEMENT AT PT. BAROKAH PERKASA GROUP, EAST KALIMANTAN. JPRO, 5(3), 471–481.
Novi Nuryani, D. P. (2024). The Effect of Empowering Leadership and Inter Organizational Knowledge Sharing on Employee Performance with Digital Intelligence as a Moderation Variable. JMBPreneur, 23–33.
Ononye, U. H., & Ikechukwu, M. (2024). Personal Knowledge Management and Employee Performance Nexus With Thriving At Work As a Mediating Factor in a Public Organization Context. Journal of Management and Entrepreneurship, 26(2), 88–98. https://doi.org/10.9744/jmk.26.2.88-98
Phuong, T. T., & Le Ha, N. T. (2022). Knowledge Management, Employee Satisfaction, Employees Loyalty and Job Performance: a Proposed Study. International Journal of Information, Business and Management, 14(1), 2022.
Prabaswara, T. (2024). The Effect of Training, Competence and Motivation on Employee Productivity with Work Engagement as an Intervening Variable. Economic: Journal of Economic and Business Vol. 4, No. 2, April 2025, pp. 321~334 ?, 4(4), 1978–1987. https://doi.org/10.59188/eduvest.v4i4.1109
Rabuana, N. K. D. N., & Yanuar. (2023). The Influence of Work Environment and Work Engagement on Employee Performance Mediated by Employee Well-Being. Munaddhomah, 4(3), 541–557. https://doi.org/10.31538/munaddhomah.v4i3.523
Rahmadani, R., Rahim, A. R., Prasilowati, S. L., & Siradjuddin, S. (2024). A Literature Review on the Effect of Perceived Organizational Support on Employee Engagement and Employee Performance of Government Agencies in Singapore, Thailand and Indonesia. International Journal of Social Service and Research, 4(01), 79–96. https://doi.org/10.46799/ijssr.v4i01.663
Ramadhani, F. E. (2025). Knowledge Sharing and Career Development on the Performance of Ferra Employees. PESHUM : Journal of Education, Social and Humanities, 4(3), 5032–5039.
Ridder, B. van den H. and J. A. de. (2004). Knowledge Sharing in Context: The Influence of Organizational Commitment, Communication Climate and CMC Use on Knowledge Sharing. Journal of Knowledge Management.
Rijanti, T. (2022). The Role of Knowledge Sharing, Leader-Member Exchange (LMX) on Organizational Ctizenship Behavior and Employee Performance : An Empirical Study on Public Health Center of Pati 1, Pati 2 and Trangkil in Central Java. INTERNATIONAL JOURNAL OF SOCIAL AND MANAGEMENT STUDIES (IJOSMAS), 3(01), 112–131.
Rosalina, Dhian. Majid, M. S. A. (2025). SME Performance Management in the Era of Digital Transformation: Systematic Literature Review Antecedents, Moderators and Mediators. Journal of Accounting of Economic Management and Entrepreneurship, 05(02), 461–472.
Rustikarini, R. D. (2021). The Influence of Leadership Style and Employee Satisfaction on Employee Loyalty Through Employee Engagement as a Mediation Variable. Journal of Management Sciences (JIMMU), 6(1), 94–107.
Safitry, W., & Andri, S. (2025). The Influence of Empowerment Leadership on Nurse Loyalty with Work Involvement as an Intervening Variable at RSIA Zainab Pekanbaru. ECo-Fin, 7(1), 273–284. https://doi.org/10.32877/ef.v7i1.2030
Sangapan, L. H. (2025). THE ROLE OF TRAINING AND DEVELOPMENT IN IMPROVING HUMAN RESOURCE CAPABILITIES IN THE EDUCATION SECTOR. PUBLISHER, 1(1), 26–36.
Sanosra, A., Hakim, A. R., Cahyono, D., Qomariah, N., & Thamrin, M. (2022). Role of Knowledge Sharing and Leadership Style in Improving Employee Performance With Work Culture As an Intervening Variable. Journal of Management Applications, 20(4). https://doi.org/10.21776/ub.jam.2022.020.04.14
Santoso, D., & Nugraheni, D. (2022). The role of organizational climate, transformational leadership, knowledge sharing and employee engagement in improving innovative work behaviors. ISSN Journal of Economic and Business Research, 15(2), 118–132.
Sivakumar, A., & Jayasingh, S. (2023). Social Media Influence on Students' Knowledge Sharing and Learning: An Empirical Study. Education Sciences.
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Published
2026-05-01
How to Cite
Kurnia, W., Santoso, B., & Qomariah, N. (2026). THE PERFORMANCE IMPROVEMENT STRATEGY: KNOWLEDGE SHARING AND CAPABILITY ANALYSIS THROUGH EMPLOYEE ENGAGEMENT IN EMPLOYEES. Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE), 9(2), 10454-10476. https://doi.org/10.31538/iijse.v9i2.9621
Section
Articles
Copyright (c) 2026 Wiwin Riza Kurnia, Budi Santoso, Nurul Qomariah
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