The Effect of Diversity Inclusion and Leadership Development Mediation of Digital HR Planning on the Performance of Employees of Bhakti Husada Hospital Banyuwangi
Abstract
Bhakti Husada Banyuwangi Hospital as a multiethnic private hospital faces employee performance challenges due to diversity dynamics and adaptive leadership needs in the midst of human resource digital transformation. This study examines the influence of diversity, inclusion, and leadership development on employee performance with digital HR planning as an intervening variable. Using a quantitative explanatory design approach with a saturated sample of the entire population of 195 medical-non-medical employees, data was collected through a valid questionnaire and analyzed by SmartPLS-based Structural Equation Modeling (SEM). The results showed that diversity inclusion had a positive effect on performance through Java-Madura-local representation and inclusion index; leadership development has a positive effect through IDP-360 feedback of the head of space; both significantly affect digital HR planning; digital HR planning itself improves performance through predictive staffing and succession analytics. The effect of partial mediation was confirmed with the moderate category. These findings enrich the Resource-Based View (RBV) theory in the context of Banyuwangi hospitals, recommending DEI-Leadership Digital HRIS for the optimization of inclusive health human resources
Downloads
References
Aini. (2022). The Influence of Inclusive Leadership on Team Performance and Voice Pressures through Team Innovation as a Mediator. Sibatik Journal: Scientific Journal in the Fields of Social, Economic, Cultural, Technological, and Educational, 1(12), 2891–2908.
Anwar, M., Hamid, A., & Zuswana, A. (2024). The Effect of Diversity, Equity, and Inclusion on Employee Performance in the Electrical Infrastructure Operational Business Unit of Pt XYZ. Sociology E-Kons, 16(2), 216. Https://Doi.Org/10.30998/Sosioekons.V16i2.22691
Aprillitzavivayarti, A., & Hendri, H. (2023). The Influence of Multicultural Leadership, Multicultural Competence of Teachers, and Multicultural Competence of Students, on the Academic Performance of Students at Muara Jambi High School. Educational Leadership And Management Journal, 1(1), 49–70. Https://Doi.Org/10.22437/Element.V1i1.29521
Berjian, V. (2025). Inclusive Leadership: Improving Diversity and Organizational Performance in the Scope of Workers". Journal Iof Iand I, 5(2), 6565–6575.
Bintang Brilliansyah, Dadan A, F. (2025). The Influence of Diversity, Inclusion and Leadership Development on Employee Performance with Digital HR Planning as Mediation by the Directorate General of Foreign Trade. Journal of Management Economics and Accounting, 14(3), 1664–1671.
Buh, A., Kang, R., Kiska, R., Fung, S. G., Solmi, M., Scott, M., Salman, M., Lee, K., Milone, B., Wafy, G., Syed, S., Dhaliwal, S., Gibb, M., Akbari, A., Brown, P. A., Hundemer, G. L., & Sood, M. M. (2024). Effect And Outcome Of Equity, Diversity And Inclusion Programs In Healthcare Institutions: A Systematic Review Protocol. Bmj Open, 14(4), 1–4. Https://Doi.Org/10.1136/Bmjopen-2024-085007
Damayanti, A., Andriani, D., & Hariasih, M. (2023). Analysis of Human Resource Development and Employee Employability in the Era of Industrial Revolution 4.0 on Employee Work Efficiency: The Role of Brainstorming Mediation. Journal of Management of Stie Muhammadiyah Palopo, 9(1), 105. Https://Doi.Org/10.35906/Jurman.V9i1.1532
Darojat, A. R., Ayyub, N. M., & Cahyono, A. (2026). Inclusive Leadership And Employee Productivity: The Strategic Role Of Board Gender Diversity And Female Executives. Magisma Journal, 14(1), 207–215.
Fahdiansyah, D., Ramli, S., Aqil, M., & Abdullah, M. S. (2025). The Influence of Diversity, Inclusion and Work Creativity on the Performance of Employees in West Sulawesi Province Bkkbn Representatives. Jmb: Journal Of Management Branding, 2(2), 207–219.
Fajar, A. (2024). Building an inclusive culture: the influence of diversity and inclusion policies on organizational performance. Journal Of Social Community, 9(1), 81–93.
Faradhillah, R., & Haryoto, C. Y. (2025). The Influence Of Organizational Culture And Compensation On Employee Performance With Work Motivation As An Intervening Variable At Pt Xyz. Journal of Humanities, 9(4), 1789–1796. Https://Doi.Org/10.35870/Emt.V9i4.5210
Gomez, L. E., & Bernet, P. (2019). Diversity Improves Performance And Outcomes. Journal Of The National Medical Association, 111(4), 383–392. Https://Doi.Org/10.1016/J.Jnma.2019.01.006
Abraham, M., & Anshori, M. I. (2025). Effective Leadership in a Multicultural Work Environment to Improve Team Performance: Systematic Literature Review. Economics : Journal of Economics, Management, Accounting, 4(3), 5149–5159. Https://Doi.Org/10.56799/Ekoma.V4i3.6884
Junianto Karsudjono, A., & Rahmayanti, N. P. (2025). Artificial Intelligence And The Promotion Of Diversity And Inclusion. Media Mahardhika, 24(1). Https://Doi.Org/10.29062/Mahardika.V24i1.1290
Lutfia Lutfia, Addina Hayati Akilie, Siti Medira, & Chintya Ones Charli. (2024). The Effect of Career Development and Human Resources Planning on Employee Performance through Work Motivation as an Intervening Variable in the Brama Kumbara Oil Palm Plantation, West Pasaman. Jumbiwira: Journal of Entrepreneurial Business Management, 3(2), 18–32. Https://Doi.Org/10.56910/Jumbiwira.V3i2.1574
Manafe Henny A, & Kristriaji Eron. (20252). The Effect of HR Planning, Placement, and Job Analysis on Employee Performance by Mediation of Job Satisfaction (Literature Study). Scientific Studies, 20(2), 215–226.
Nahor, F. B., Sitorus, S. A., & Sianipar, G. J. M. (2025). Mediation of Training on Human Resources Career Development and Work Experience on Employee Performance at Pt Perkebunan Nusantara Iv Regional 1 Medan. Journal of Management & Business, 11(1), 25–40.
Nelson, A., Chou, C., Anderson, J., & Shirlyn. (2022). How does diversity impact employee performance in the hospitality industry. Scientific Journal of MEA (Management, Economics, and Accounting), 6(3), 38–51.
Nugroho, B. P., & Putri, S. R. (2025). The Influence Of Digital Leadership And Organizational Agility On Firm Performance: Evidence From Indonesian Mid-Sized Companies. Journal Of Economics And Management, 3(3), 114–122. Https://Doi.Org/10.70716/Ecoma.V3i3.329
Nuraliza, A., & Novi Fitria Hermiati. (2023). The Effect of Work Engagement and Organizational Commitment on Employee Performance with Job Satisfaction as an Intervening Variable at Pt. Elco Indonesia Sejahtera Garut City. Jemsi (Journal of Economics, Management, and Accounting), 9(3), 741–748. Https://Doi.Org/10.35870/Jemsi.V9i3.1128
Oktafien, S., Kowara, Y., Endang, C., & Anggiani, S. (2023). The Influence of Human Resource Digital Transformation, Emotional Intelligence and Career Development on the Employee Performance of District ASN Employees in the Bandung Regency Government Mediated by Organizational Culture. Jiip - Scientific Journal of Educational Sciences, 6(6), 4438–4449. Https://Doi.Org/10.54371/Jiip.V6i6.2146
Plora, Purwanti, & Ekhsan, M. (2025). The impact of implementing strategic planning of human resources, competency development and productive talent management to encourage process innovation with the mediation of process automation. Scientific Journal of Community Service, 2(3), 670–676.
Prasetya, F. E., Anas, M. A., Khairunisa, N., & Ekhsan, M. (2025). Harnessing Adaptive Leadership To Manage Workplace Diversity For Organizational Productivity: A Literature Review Approach. Review: Journal Of Multidisciplinary In Social Sciences, 2(08), 365–372. Https://Doi.Org/10.59422/Rjmss.V2i08.1043
Pratiwi, T. D., Syahida, F., Aurentina, A. B., Nurfiani, D. R., Safira, A., Mahdi, M., & Rusilowati, U. (2025). A digital application-based HR planning system in the development of Cirumack Village MSMEs. Idea Abdimas Journal, 3(69), 55–63.
Rakhmawan, H. & (2025). Human Resource Management Strategies in Improving Employee Performance in the Digital Era. Istifada : Journal of Sharia Economics and Financial Institutions Vol., 01(01).
Ramadhan, R., & Wulandari, F. (2025). The Influence of Inclusive Leadership on Employee Performance with Employees' Innovative Behavior as a Mediating Variable. Journal of Ecology, 7(2), 346–356. Https://Doi.Org/10.36985/0p5t1708
Ramadona, H., Riski, D., Rimbano, D., Meilinda, O., Wulandari, B. P., & Saputra, R. (2025). The Influence of Human Resource Planning, Education, and Human Resource Training on the Performance of Financial Company Employees (Literature Study). Journal of Communication and Socio-Political Sciences, 2(3), 741–759.
Rosalina, D., Sugianto, & M Shabri Abd Majid. (2025). Performance Management of SMEs in the Era of Digital Transformation: Systematic Literature Review Antecedents, Moderators and Mediators. Journal of Accounting of Entrepreneurial Economic Management (Jamek), 5(2), 461–472. Https://Doi.Org/10.47065/Jamek.V5i2.2036
Saiyah, I., Adelin, M., Hasri, S., & Sohiron, S. (2025). transformational leadership in building an inclusive and innovative organizational culture. Al Hadi Journal of Education Management, 5(2), 116. Https://Doi.Org/10.31602/Jmpd.V5i2.19190
Sakhroni, I., Alamsyah, T., & Wahjono, S. I. (2025). The Influence of Leadership and Technological Innovation on the Performance of Property Employees. Journal of Economics, Management, Business, and Social (Embiss), 5(2), 34–39.
The Great Knight of God. (2021). The Influence of Diversity and Inclusion Initiatives on Employee Satisfaction and Organizational Performance: A Meta-Analysis. Journal of Mandalika Light, 1845–1857.
Serrano Cardona, L., & Muñoz Mata, E. (2013). Paraninfo Digital. Early Human Development, 83(1), 1–11. Https://Doi.Org/10.1016/J.Earlhumdev.2006.05.022
Simbolon, J. V. I., & Soeling, P. D. (2025). The Effect of Career Development on Employee Performance through Employee Engagement as a Mediation at Pt Bank Tabungan Negara (Persero) Tbk. Journal of Locus Research and Service, 4(12), 11320–11335. Https://Doi.Org/10.58344/Locus.V4i12.5251
Stanford, F. C. (2020). The Importance Of Diversity And Inclusion In The Healthcare Workforce. Journal Of The National Medical Association, 112(3), 247–249. Https://Doi.Org/10.1016/J.Jnma.2020.03.014
Source, P., Human, D., Dan, S., Human, S., & Planning, R. (2024). Building Digital Business Excellence: Synergy of Strategic Human Resource Planning and Artificial Intelligence. Journal of Community Service, 4(1), 179–185.
Tafonao, A., Waruwu, E., & Halawa, F. (2025). Implementation of Diversity, Equity, and Inclusion (DEI) in Improving Employee Performance in Modern Organizations. Liquid: Journal of Economics and Related Sciences, 01(03), 163–167.
Tuasikal, P., & Safitri, A. (2024). Tantangan Dan Solusi Dalam Mengelola Keberagaman Dan Inklusi Di Tempat Kerja: Membangun Lingkungan Kerja Yang Inklusif Dan Berkeadilan Challenges And Solutions In Managing Diversity And Inclusion In The Workplace: Building An Inclusive And Fair Work Envir. Jicn: Journal of Intellectual and Scholars of the Archipelago, 1(3), 3858–3870.
West, M., Armit, K., Loewenthal, L., Eckert, R., West, T., & Lee, A. (2015). Leadership And Leadership Development In Health Care: The Evidence Base. The Kings Fund, 1–36.
Wibisana, D. (2025). Employee engagement with the psychological safety climate as a mediator. Jimea: Scientific Journal of MEA (Management, Economics, and Accounting), 9(1), 1352–1367.
Wilarman, N., & Tiarapuspa. (2024). The Influence of Digital Leadership, Hi-HRMP, and Employee Dynamic Capabilities on Employee Digital Performance in the Information Technology Sector. Journal of Economics, Management, Accounting and Finance, 6(1), 1–18. Https://Doi.Org/10.53697/Emak.V6i1.2072
Winantisan, R. N. N., Tulug, J. E., & Rumokoy, L. J. (2024). The Effect of Age and Gender Diversity on the Board of Commissioners and Directors on Banking Financial Performance in Indonesia for the 2018 Period - The Effect of Age and Gender Diversity on the Board of Commissioners and Directors on Banking Financial Performance in Ind. Emba Journal: Journal of Economics, Management, Business and Accounting Research, 12(1), 1–12.
Yulianto, E., Wicaksono, B. S., & Prasetio, T. (2023). The Influence of Workforce Diversity and Work Environment on Employee Performance in South Tangerang City. Scientific Journal of Unit Management, 11(3), 1047–1059.
Zaher, R. S., Winarno, A., & Silvianita, A. (2024). Human Capital Development And Inclusive Leadership On Organizational Effectiveness: The Mediating Effect Of Employee Job Performance On Indonesia's Outsourcing Company. International Journal Of Economics, Business And Management Research, 08(09), 18–33. Https://Doi.Org/10.51505/Ijebmr.2024.8902
Zega, F. K., Halawa, F., & Waruwu, E. (2025). Analysis of the implementation of diversity, equity, and inclusion in improving employee performance, productivity, and inclusive work environment. Journal of Economics (Liquid), 1(03), 77–82.
Copyright (c) 2026 Handy Kurniawan, Trias Setyowati, Riyanto Setiawan Suharsono

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.















