ONLINE DISPUTE RESOLUTION (ODR) : ONLINE MEDIATION AS AN ALTERNATIVE FOR DISPUTE SETTLEMENT DURING THE COVID-19 PANDEMIC IN RELIGIOUS COURTS
ONLINE DISPUTE RESOLUTION (ODR) : MEDIASI ONLINE SEBAGAI ALTERNATIF PENYELESAIAN SENGKETA PADA MASA PANDEMI COVID-19 DI PENGADILAN AGAMA
Abstract
This article wants to describe the practice of resolving disputes through online or Online Dispute Resolution (ODR) by means of mediation during the Covid-19 pandemic. In order to achieve this goal, by using a library approach, this article wants to answer several important questions, namely, how to practice online mediation during the Covid-19 pandemic, then furthermore, the urgency of online mediation as a solution in resolving disputes during the Covid-19 pandemic. Indeed, scholars pay attention to the problem of dispute resolution in general, but the focus of this article has not been the attention of these scholars. Therefore, this study is the first step to explore this problem. This problem is interesting to study because in practice the dispute resolution process is carried out directly and face to face, but in this case how the dispute resolution process is carried out online (on the network) because it anticipates the spread of the Covid-19 virus. This article argues that the Covid-19 pandemic has had an impact on all sectors of human life, one of which is the social sector. The relationship between humans and humans. All individuals will inevitably face a problem. Every problem has a solution. Disputes are a natural thing in human life. Online dispute resolution (in the network) provides a breakthrough as well as a new alternative in the field of non-litigation (outside the court) dispute resolution. The urgency of online mediation in alternative online dispute resolution can be a solution in resolving disputes that occur during the COVID-19 pandemic in particular and under normal conditions in general.
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